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Day Services Support Specialist II - Dundalk Day Center

The Arc Baltimore
Baltimore, MD Full Time
POSTED ON 10/29/2026
AVAILABLE BEFORE 11/26/2026
Brief Description

The Day Services Support Specialist II (DSSS II) facilitates community-based activities and provides support and advocacy for people with developmental disabilities participating in The Arc Baltimore’s Day Services program. The Day Services Support Specialist is an important role, that maximizes community participation, inclusion and increased independence for people supported through planned outings and activities based on their interests, such as attending fitness classes, visiting museums, participating in art classes, as well as career exploration and employment- related skill building opportunities. The Day Services Support Specialist may work independently with one person or a group of people. This position often interacts with families and internal and external members of a supported person’s team.

Our Mission

The Arc Baltimore supports people with developmental disabilities to lead fulfilling lives with a sense of belonging, purpose, and meaningful relationships.

Who We Are

Since 1949, The Arc Baltimore has been an indispensable resource, providing employment training and support, day and residential services, family support and education, treatment foster care, assistive technology services, respite care, public policy advocacy, and information and referrals.

The Arc Baltimore’s full and part-time employees provide services at people's homes, places of employment, day centers, and neighborhoods.

What We Offer

A generous benefits package including:

  • 8 Holidays, 15 Vacation days, 9 Sick and Safe Leave days
  • Single and family medical, dental, and vision coverage
  • Health and Dependent Care Flexible Spending Accounts (FSAs)
  • Voluntary Accident and Hospital Indemnity insurance
  • Short-Term Disability (STD) and Long-Term Disability (LTD)
  • Life insurance (Employee, Spouse, Children)
  • 403(b) plan with employer match available after 1 year
  • Employee Assistance Program (EAP) and Health and Wellness package
  • Legal Assistance and Pet plans
  • Tuition Reimbursement
  • Employee Discount Program

Job Responsibilities

  • Support people to lead fulfilling lives with a sense of belonging, purpose, and meaningful relationships. Ensure all people supported are treated with dignity and respect
  • Provide guidance and support to ensure successful participation in people’s activities of their choosing and achievement of their goals based on their Person-Centered Plan
  • Drive an agency vehicle or your personal vehicle, as appropriate, to transport people supported to activities in the community or for agency related business as needed
  • Complete accurate and quality daily documentation and reporting related to supported persons activities and goals progress
  • Provide personal care assistance as needed
  • Participate in the development of Person-Centered Plans by communicating preferences, strengths, needs and barriers of persons supported to their teams
  • Provide, monitor, and maintain a safe work environment
  • Provide behavioral support and medication administration, if appropriate, per the supported person’s plan
  • Ensure monthly vehicle logs, mileage forms are completed and turned in on schedule
  • Complete and maintain all agency-required training per established guidelines
  • Perform other duties as assigned by supervisor

Qualifications

Required:

  • High School Diploma/GED
  • Valid Maryland driver’s license, clean driving record and three (3) or more years of driving
  • Must be at least 20 years of age.
  • Attend all meetings and trainings as required
  • Must be independent and self-directed.

Preferred

  • Two (2) or more years of experience working with adults with developmental disabilities preferred.
  • CMT certification desirable.

Knowledge, Skills And Abilities

  • Excellent oral and written communication skills required.
  • Outstanding organizational and time management skills necessary.
  • Must work effectively within a team environment.
  • Computer skills required
  • iCM knowledge is desirable.

Working Conditions

  • Position requires frequent standing and walking
  • Driving and transporting people receiving services is a significant in this position.
  • The hours of operation for the position are Monday – Friday, 8:00-4:00pm. Schedule flexibility may be required based on business needs.
  • Some lifting up to 75 lbs.

The Arc Baltimore provides Equal Employment Opportunities (EEO) and is committed to a workplace free of discrimination and harassment based on race, color, religion, age, gender, sex, pregnancy, national origin, disability, height, weight, gender identity, marital status, military status, sexual orientation, veteran status, genetic information, or any other characteristic protected by law. We welcome everyone interested in our mission to join us. If you require accommodation during the application process, please contact us and we will make every effort to meet your needs.

Salary.com Estimation for Day Services Support Specialist II - Dundalk Day Center in Baltimore, MD
$63,786 to $80,348
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