Enrollment specialist

Overview

We are seeking a dynamic and dedicated Enrollment Specialist to join our educational team. In this vital role, you will be the first point of contact for prospective students and their families, guiding them through the enrollment process with enthusiasm and professionalism. Your expertise will help ensure a seamless experience, fostering positive relationships and encouraging student success from the very beginning. This paid position offers an exciting opportunity to contribute to student pathways and support academic institutions in achieving their enrollment goals.

Duties

• Engage with prospective students through phone calls, emails, and in-person meetings to provide detailed information about programs and admission requirements
• Manage student data within the student information system (SIS) and Customer Relationship Management (CRM) systems, ensuring accuracy and confidentiality
• Assist applicants with completing applications, submitting necessary documentation, and understanding admission policies
• Coordinate campus tours, informational sessions, and recruitment events to promote educational opportunities
• Collaborate with academic advisors and administrative staff to streamline enrollment procedures and maintain compliance with institutional policies
• Track application statuses, follow up on pending documents, and update records efficiently using spreadsheets and data management tools
• Provide exceptional customer service by addressing inquiries promptly, resolving issues effectively, and maintaining a welcoming environment for prospective participants

Requirements

• Proven experience in education administration or student recruitment within an academic institution setting
• Strong public speaking skills to confidently present information to groups and individuals
• Proficiency in Microsoft Office Suite, especially Excel spreadsheets for data management and reporting
• Familiarity with student information systems (such as Ellucian or similar platforms) and CRM systems for tracking interactions and applications
• Knowledge of admissions processes, enrollment management strategies, and educational compliance regulations
• Excellent written communication skills for correspondence, documentation, and reporting purposes
• Ability to handle confidential information with discretion while maintaining accuracy in data entry and record keeping
• Experience working with students from diverse backgrounds, demonstrating patience, empathy, and strong interpersonal skills
• Organizational skills to manage multiple tasks efficiently while adhering to deadlines
• Prior experience in university or school environments is highly desirable; teaching or academic advising experience is a plus

Join us as an Enrollment Specialist to make a meaningful impact on students’ educational journeys! Your enthusiasm, attention to detail, and commitment to excellence will help shape future leaders while advancing your career in education administration.

Pay: $25.81 - $31.08 per hour

Work Location: Hybrid remote in Baltimore, MD 21218

Salary : $26 - $31