What are the responsibilities and job description for the Banking Operations Coordinator position at Tharp Consulting?
Location: On site at location listed in job posting.
Summary
Supervises and supports tellers to deliver exceptional customer service, ensuring operational efficiency and compliance.
Responsibilities include overseeing cash operations, processing transactions accurately, managing access controls, and supporting bank marketing efforts through staff training and cross-selling.
Ensures adherence to policies, procedures, and risk management standards, including audit and security protocols.
Leads client experience initiatives, resolves customer issues, and promotes product knowledge.
Manages team workflow, schedules staff, coaches personnel, evaluates performance, and facilitates training to foster staff development.
Qualifications include a high school diploma or GED (bachelor’s preferred) with 2-5 years of relevant experience. Skills in Microsoft Office are required; no specific licenses are mandated.
Performs related duties to support banking center goals and maintains a focus on quality, accuracy, and compliance in daily operations.
Summary
Supervises and supports tellers to deliver exceptional customer service, ensuring operational efficiency and compliance.
Responsibilities include overseeing cash operations, processing transactions accurately, managing access controls, and supporting bank marketing efforts through staff training and cross-selling.
Ensures adherence to policies, procedures, and risk management standards, including audit and security protocols.
Leads client experience initiatives, resolves customer issues, and promotes product knowledge.
Manages team workflow, schedules staff, coaches personnel, evaluates performance, and facilitates training to foster staff development.
Qualifications include a high school diploma or GED (bachelor’s preferred) with 2-5 years of relevant experience. Skills in Microsoft Office are required; no specific licenses are mandated.
Performs related duties to support banking center goals and maintains a focus on quality, accuracy, and compliance in daily operations.