What are the responsibilities and job description for the Assistant Manager position at Tharp Consulting?
Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager in leading a high-performance team to deliver exceptional auto service experiences. Your responsibilities include performing oil changes and vehicle maintenance, supervising daily operations, training new employees, and ensuring excellent customer service to build customer loyalty. You will develop weekly work schedules, assist with inventory management, and help maintain a safe, clean environment by conducting store audits and following safety protocols. Additionally, you will lead and train staff to foster their growth and development.
Qualifications & Skills: Candidates should have at least 1 year of supervisory experience, preferably in retail or service settings, with a customer service mindset. Ability to work in a fast-paced environment, utilize KPI data for performance improvement, and adapt to flexible scheduling are essential. High school diploma or equivalent, fluency in English, and physical ability to stand, climb stairs, and lift up to 50 pounds are required.
Key Duties
Qualifications & Skills: Candidates should have at least 1 year of supervisory experience, preferably in retail or service settings, with a customer service mindset. Ability to work in a fast-paced environment, utilize KPI data for performance improvement, and adapt to flexible scheduling are essential. High school diploma or equivalent, fluency in English, and physical ability to stand, climb stairs, and lift up to 50 pounds are required.
Key Duties
- Perform vehicle maintenance and educate guests on vehicle care
- Supervise daily store operations and train team members
- Ensure excellent customer service and build customer loyalty
- Manage schedules, inventory, and store safety protocols
- Support team development and maintain a positive work environment