Peer Support Specialist

Description

TGTHR seeks a Peer Support Specialist to provide assistance, support, and advocacy for clients, helping them identify life choices and overcome obstacles to achieve their goals.  Focusing on each client’s strengths, the Peer Support Specialist promotes personal growth, development, and recovery, supporting clients through their transition from homelessness to stable housing.

TGTHR is specifically seeking candidates with lived experience in homelessness and mental health and/or substance misuse for this role as thePeer Support Specialist  will use  their personal, practical experience, knowledge, and first-hand insight to benefit clients and their support team.

Key Responsibilities

1. One-to-One Peer Support

• Provide individual peer support, using lived experience to validate clients’ experiences.
• Help clients identify, understand, and combat stigma related to mental health, substance misuse, and homelessness.
• Respond appropriately to crises using trauma-informed care.
• Encourage clients to take responsibility for and actively participate in their recovery.
• Solicit, listen, and respond to client feedback about services.
• Assist clients with transitioning into and maintaining housing.
• Facilitate connections to substance misuse programs and on-site or telehealth mental health resources.

2. Group Support

• Facilitate group peer support sessions, validating shared experiences and encouraging active recovery participation.
• Foster a supportive, trauma-informed, and culturally competent environment that encourages collaboration and respect.

3. Data Collection & Documentation

• Maintain confidentiality of all client information consistent with organization policies.
• Complete documentation and reports accurately and timely in Salesforce.
• Ensure all required forms are complete and submitted promptly.

4. Professionalism & Teamwork

• Understand and follow organizational policies and procedures.
• Attend required meetings, supervision sessions, and training focused on peer support core competencies.
• Participate actively in weekly staff meetings to address client and program issues.
• Provide excellent internal and external customer service to include kind and timely communications, proactive support, flexibility, and teamwork.  
• Collaborate with multidisciplinary teams (composed of different specialists) to ensure client voice and choice are prioritized in service planning.

Other Duties

• Complete additional tasks as assigned. 

TGTHR is an Equal Opportunity Employer and values diversity, equity, and inclusion in all aspects of employment. 

Requirements

• Lived experience as a recipient of mental health, substance use, and/or homeless services with the ability to model recovery. 
• At least two (2) years of stable housing.
• At least two (2) years of active participation in personal recovery (all recovery pathways honored). 
• High school diploma or GED. Work experience in lieu of a degree accepted. 
• Time management skills and ability to meet deadlines.
• Strong written and verbal communication skills.
• Experience with computerized office systems (e.g., Microsoft Office, email, phone systems).
• Conflict mediation and resolution skills.
• Ability to relate to people from diverse backgrounds and lived experiences.
• Trauma-informed, anti-racist, and anti-oppressive approach.
• Creativity, flexibility, and resilience under pressure.
• Ability to lift up to 30 lbs., move up and down stairs, and sit for long periods while performing typing duties.
• Valid driver’s license and access to reliable transportation to drive clients to important meetings, groups, or appointments.
• Proof of COVID-19 vaccination or ability to obtain within seven weeks of hire.
   

Preferred:

• Bilingual English/Spanish language skills.
• At least one year of paid or volunteer experience in a related field.
• Prior experience working with youth and/or vulnerable populations.
• Experience with Salesforce.

Salary : $22 - $28