What are the responsibilities and job description for the Billing Representative position at TFGROUP LLC?
TFG is seeking a dependable, organized, and detail-oriented Billing Representative to join our team in our Metairie, LA office location.
This position is an excellent opportunity to build hands-on experience in billing processes, invoicing, and customer account management. The ideal candidate will be highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. This position also includes front desk coverage responsibilities.
Key Responsibilities
- Create and send accurate customer invoices based on agreements and warranties.
- Verify billing details against customer contracts and service agreements.
- Enter data quickly and accurately into various company and customer portals.
- Maintain organized billing and documentation records.
- Coordinate with internal teams to confirm billing accuracy.
- Respond to basic billing-related questions professionally.
- Assist with front desk coverage, greeting visitors, and answering phones.
- Maintain confidentiality of sensitive financial and customer information.
- Provide general administrative support as needed.
Qualifications
- 1 year of administrative or data entry experience (required).
- Experience with invoicing or billing processes is a plus.
- Proficient in data entry with high attention to detail and accuracy.
- Comfortable learning and navigating multiple computer systems/portals.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office and Google Workspace applications.
Who We Are
Total Foodservice Group (TFG) is a dedicated team of experts from various industry backgrounds, focused on providing top-notch customer service for companies in the foodservice industry. We offer high-quality foodservice equipment, readily available parts, and a global service network to support our clients’ success. Guided by our core values—People First. Forward Thinking. Whatever It Takes.—we are committed to excellence in service, sales, and fostering a company culture that puts people at the heart of everything we do.
Why Join TFG?
✔ A people-first culture – We recognize talent, encourage growth, and foster a supportive work environment
✔ Competitive benefits – Health, dental, vision, life insurance, paid time off, employer-contributed retirement plan, and referral program
✔ Paid training & career growth – We invest in your development and success
TFG is an equal opportunity employer