What are the responsibilities and job description for the Program Specialist position at Texas State University?
Posting Information
Posting Information
Posting Number
2027116
Posting/Functional Title
Program Specialist
University Pay Plan Title
Program Specialist
Location
San Marcos
Department
VP for Information Technology
Recruitment Type
Open Recruiting
Job Type
Full-Time
Funding Source
Permanent
Monthly Salary
$4,002.00 commensurate with experience
Job Category
Exempt
Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.
Education
Bachelor’s degree.
Bachelor’s degree.
Communications and Content Development
Experience developing clear, accurate, audience-appropriate communications, outreach materials, training materials, or supporting documentation for programs, projects, or initiatives.
Experience developing clear, accurate, audience-appropriate communications, outreach materials, training materials, or supporting documentation for programs, projects, or initiatives.
Outreach and Training Coordination
Experience coordinating or supporting trainings, workshops, meetings, events, or stakeholder engagement activities, including scheduling, logistics, communications, and follow-up.
Experience coordinating or supporting trainings, workshops, meetings, events, or stakeholder engagement activities, including scheduling, logistics, communications, and follow-up.
Change Management and Stakeholder Support
Experience supporting communications, readiness, training, feedback collection, or other activities that help stakeholders adopt new processes, services, systems, or organizational changes.
Experience supporting communications, readiness, training, feedback collection, or other activities that help stakeholders adopt new processes, services, systems, or organizational changes.
Project and Administrative Coordination
Demonstrated ability to maintain documentation, track action items, coordinate schedules, organize multiple assignments, and provide timely follow-up in support of project or program goals.
Demonstrated ability to maintain documentation, track action items, coordinate schedules, organize multiple assignments, and provide timely follow-up in support of project or program goals.
Metrics and Reporting
Experience gathering, organizing, or reporting data and metrics to support program, project, outreach, training, or communication activities.
Experience gathering, organizing, or reporting data and metrics to support program, project, outreach, training, or communication activities.
Communication and Collaboration
Excellent written, verbal, active-listening, and interpersonal skills, with the ability to build effective working relationships and represent initiatives professionally with internal stakeholders.
Excellent written, verbal, active-listening, and interpersonal skills, with the ability to build effective working relationships and represent initiatives professionally with internal stakeholders.
Organization and Attention to Detail
Demonstrated ability to manage multiple concurrent priorities, adapt to changing needs, maintain accuracy in published communications, and complete work independently with general supervision.
Demonstrated ability to manage multiple concurrent priorities, adapt to changing needs, maintain accuracy in published communications, and complete work independently with general supervision.
Technology Literacy
Proficiency with Windows-based computer hardware and software programs, including Microsoft Office 365. Ability to learn and use tools needed to support communications, training, outreach, documentation, and reporting.
Proficiency with Windows-based computer hardware and software programs, including Microsoft Office 365. Ability to learn and use tools needed to support communications, training, outreach, documentation, and reporting.
Preferred Qualifications
Higher Education Experience
Experience working in a higher education or university environment, particularly in a role that supports campus-wide communications, outreach, training, or technology initiatives.
Experience working in a higher education or university environment, particularly in a role that supports campus-wide communications, outreach, training, or technology initiatives.
Technology Communications
Experience communicating technical information clearly to non-technical audiences or supporting IT, digital transformation, service implementation, or technology adoption initiatives.
Experience communicating technical information clearly to non-technical audiences or supporting IT, digital transformation, service implementation, or technology adoption initiatives.
Change Management Practices
Familiarity with change management, stakeholder engagement, training coordination, communications planning, or organizational readiness practices.
Familiarity with change management, stakeholder engagement, training coordination, communications planning, or organizational readiness practices.
Design and Communications Tools
Experience using Adobe Creative Cloud, email marketing, web content, survey, dashboard, or collaboration tools to develop and coordinate outreach and communications.
Experience using Adobe Creative Cloud, email marketing, web content, survey, dashboard, or collaboration tools to develop and coordinate outreach and communications.
Job Description
The Vice President for Information Technology is seeking an organized and collaborative Program Specialist to support the VPIT Operational Excellence and Analysis Team. This position supports campus-facing IT initiatives by developing communications, training materials, outreach plans, and project documentation that help campus partners understand, prepare for, and adopt new services and changes.
Responsibilities include coordinating stakeholder communications and outreach events; assisting with change management, training coordination, readiness tracking, feedback collection, and follow-up communications; maintaining project documentation and action items; and gathering metrics to evaluate communication effectiveness and campus adoption.
The Operational Excellence and Analysis Team supports Information Technology and university departments by improving how technology initiatives are communicated, implemented, and adopted across the university.
Job Duties
The Program Specialist serves as a member of the VPIT Operational Excellence and Analysis Team, supporting the planning and execution of communications, outreach, training, and change management activities for IT initiatives that affect campus partners.
The position develops and maintains outreach and training materials; coordinates trainings, workshops, stakeholder meetings, and related logistics; and serves as a point of contact for communications with campus stakeholders. The Specialist assists with project documentation, communication planning, content review, action-item tracking, stakeholder follow-up, readiness activities, and other assignments that advance initiative goals. The position also gathers and reports relevant metrics, including training participation, outreach engagement, and stakeholder feedback, to support dashboards and assess communication effectiveness and campus adoption.
The ideal candidate will be a strong communicator who can translate technical information for non-technical audiences, manage multiple activities and deadlines, maintain accurate documentation, and build effective working relationships with campus partners. The candidate will use sound judgment, attention to detail, and an understanding of change management principles to support successful delivery and adoption of VPIT initiatives. Writing samples will be requested.
Additional Information to Applicants
Please note this position is expected to be on-site and is not eligible for visa sponsorship or transfer. There may be need to travel to the Round Rock campus to deliver training and attend stakeholder engagements.
Job Open Date
10/21/2026
Job Close Date (posting closes at midnight)
Open Until Filled
Yes
Normal Work Days
Monday, Tuesday, Wednesday, Thursday, Friday
Normal Work Hours Start
8:00AM
Normal Work Hours End
5:00PM
Posting Notices
Legal and Required Notices
Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.
Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
In accordance with federal law, all new employees must complete the Form I-9 and provide acceptable documentation verifying their identity and authorization to work in the United States. Texas State University participates in E-Verify, and employment is contingent upon the successful verification of work authorization. Employees are required to maintain valid work authorization to satisfy the conditions of Form I9 at all times during their employment and the university makes no implicit or explicit promises to financially support visa or permanent residency applications.
Why Choose Texas State University?
Join the Texas State Bobcat team and experience a career that offers more than just a job—it’s a path to a brighter future. As a Texas State employee, you’ll enjoy:
Exceptional Benefits: Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.
Generous Time Off: Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.
Wellness and Balance: Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.
Professional Growth: Explore a wide range of training, development courses, certifications, and educational support programs.
Welcoming Campus: Become part of a vibrant Bobcat community with numerous social and professional networks.
Generous Time Off: Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.
Wellness and Balance: Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.
Professional Growth: Explore a wide range of training, development courses, certifications, and educational support programs.
Welcoming Campus: Become part of a vibrant Bobcat community with numerous social and professional networks.
Tuition Benefits: Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.
Retirement Security: Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.
Retirement Security: Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.
At Texas State University, you’re not just an employee—you’re a valued member of a thriving and beautiful campus community. Start your journey with us today. https://www.hr.txst.edu/benefits.html