Customer Service/Shipping Clerk

Summary

Leads day-to-day operational activities pertaining to truck checking in and trucks checking out. Coordinates with truck drivers, requesting the proper pick-up/drop off information. Effectively coordinates with sales and yard supervisors regarding trucks in yard. All while maintaining a safe a clean work environment.

Responsibilities

• In addition to the Responsibilities of “Customer service/Shipping & receiving window”:
• Effectively communicates with department supervisors and upper management. Utilizes email to communicate with Sales and operations departments
• Manages the truck check in screen.
• Manages and monitors changes to orders currently checked in. Notifies the loading supervisor of any changes/request made by sales.
• Coordinates with Sales with requests (priority levels, removing orders from check in & expediting a truck)
• Processes and handles packing lists and delivery tickets.
• Makes sure all outbound drivers sign out properly and take pictures of the truck.
• Maintains a clean and safe work environment
• Duties are not limited to those described above and may be expanded as needed

Qualifications

• Speak and read English. Bilingual Spanish preferred
• Ability to read and understand industry specifications, charts, and tables
• High school diploma or GED
• Basic computer skills. Experience with MS Word, Excel, and Outlook preferred.
• Must have average reading, writing, and mathematical skills.
• Takes initiative and able to work independently
• Able to handle multiple tasks and priorities
• Customer Service Skills
• Excellent Communication skills

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Customer service: 2 years (Preferred)
• Shipping Clerk: 2 years (Preferred)

Language:

• Spanish (Preferred)

Ability to Commute:

• Houston, TX 77051 (Required)

Work Location: In person

Salary : $16 - $19