What are the responsibilities and job description for the GLO - Business Enablement Manager (Manager III) INTERNAL ONLY position at Texas General Land Office?
The Texas General Land Office is seeking a Business Enablement Manager (Manager III) within the Information Technology Services Department of the agency.
The Business Enablement Manager performs complex (journey-level) business enablement work for the Information Technology Services (ITS) department.
Serving as the Business Enablement Manager, this position oversees operational support functions that ensure the efficient procurement, management, and administration of ITS software, equipment, and related services.
Work involves planning, coordinating, and optimizing processes for IT purchasing, renewals, license management, expense processing, and other administrative and technology operational activities that enable the agency to function effectively. Responsibilities include advising leadership on procurement and operational practices; ensuring compliance with agency purchasing guidelines; managing vendor interactions for routine acquisitions; coordinating renewals and asset lifecycle activities; and supporting staff with the resources and processes needed to foster collaboration and transparency between ITS and agency partners.
Works under general supervision, with moderate latitude for the use of initiative and independent judgment in planning and executing operational and procurement strategies that support ITS and agency objectives.
About The Information Technology Services Department
The Information Technology Services (ITS) team advances the mission of the Texas General Land Office through technology. We deliver secure, reliable, and innovative solutions that enable the agency to serve Texans efficiently and transparently. ITS operates with a growth mindset, committed to sustainability, operational excellence, customer service, and safeguarding the agency’s information resources. By leveraging modern cloud, automation, and data technologies, ITS drives efficiency, innovation, and resilience across the enterprise.
About The Role
The Business Enablement Manager plays a vital role in supporting and strengthening the agency’s IT operations. This includes overseeing the procurement, renewal, and administrative processes that ensure staff have the software, equipment, and resources to deliver dependable technology services. The position supports the agency’s technology service strategy by implementing and managing procurement and operational workflows that ensure timely access to IT resources and alignment with agency priorities.
This role contributes to the efficiency and reliability of ITS operations by developing and optimizing workflows that streamline purchasing, improve financial transparency, and reduce administrative bottlenecks. The Business Enablement Manager partners closely with ITS leadership, technical teams, fiscal staff, and vendors to forecast needs, plan acquisition cycles, and ensure timely delivery of resources that support IT services.
Operating as a hands-on operational leader, the Business Enablement Manager serves as a subject-matter expert in IT procurement practices, budget execution, and enablement processes. The individual in this role will demonstrate initiative, strong organizational and communication skills, and a commitment to delivering responsive, high-quality support that empowers teams and contributes to the agency’s IT services.
Our Mission
The Texas General Land Office primarily serves the schoolchildren, veterans, and the environment of Texas. The agency does so by preserving our history, maximizing state revenue through innovative administration, and through the prudent stewardship of state lands and natural resources.
What Your Contributions To The GLO Will Be
Minimum Qualifications:
This position is based in Austin, TX. Candidates must be currently located in the Austin area or willing to relocate at their own expense. Relocation assistance is not provided.
Physical Requirements
This position requires the employee to primarily perform sedentary office work; however, mobility (moving around the worksite) is routinely required to carry out some duties. This position requires extensive computer, telephone and client/ customer contact and communication. It requires the ability to move and position oneself as needed for filing and similar routine office duties. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Ability to read printed materials and computer screens. The individual must be able to move and transport records, documents, boxes, and all related information and materials, weighing up to 20 pounds when required.
Preferred Qualifications
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser:
Military Crosswalk for Occupational Category - Program Management
How To Apply
The Business Enablement Manager performs complex (journey-level) business enablement work for the Information Technology Services (ITS) department.
Serving as the Business Enablement Manager, this position oversees operational support functions that ensure the efficient procurement, management, and administration of ITS software, equipment, and related services.
Work involves planning, coordinating, and optimizing processes for IT purchasing, renewals, license management, expense processing, and other administrative and technology operational activities that enable the agency to function effectively. Responsibilities include advising leadership on procurement and operational practices; ensuring compliance with agency purchasing guidelines; managing vendor interactions for routine acquisitions; coordinating renewals and asset lifecycle activities; and supporting staff with the resources and processes needed to foster collaboration and transparency between ITS and agency partners.
Works under general supervision, with moderate latitude for the use of initiative and independent judgment in planning and executing operational and procurement strategies that support ITS and agency objectives.
About The Information Technology Services Department
The Information Technology Services (ITS) team advances the mission of the Texas General Land Office through technology. We deliver secure, reliable, and innovative solutions that enable the agency to serve Texans efficiently and transparently. ITS operates with a growth mindset, committed to sustainability, operational excellence, customer service, and safeguarding the agency’s information resources. By leveraging modern cloud, automation, and data technologies, ITS drives efficiency, innovation, and resilience across the enterprise.
About The Role
The Business Enablement Manager plays a vital role in supporting and strengthening the agency’s IT operations. This includes overseeing the procurement, renewal, and administrative processes that ensure staff have the software, equipment, and resources to deliver dependable technology services. The position supports the agency’s technology service strategy by implementing and managing procurement and operational workflows that ensure timely access to IT resources and alignment with agency priorities.
This role contributes to the efficiency and reliability of ITS operations by developing and optimizing workflows that streamline purchasing, improve financial transparency, and reduce administrative bottlenecks. The Business Enablement Manager partners closely with ITS leadership, technical teams, fiscal staff, and vendors to forecast needs, plan acquisition cycles, and ensure timely delivery of resources that support IT services.
Operating as a hands-on operational leader, the Business Enablement Manager serves as a subject-matter expert in IT procurement practices, budget execution, and enablement processes. The individual in this role will demonstrate initiative, strong organizational and communication skills, and a commitment to delivering responsive, high-quality support that empowers teams and contributes to the agency’s IT services.
Our Mission
The Texas General Land Office primarily serves the schoolchildren, veterans, and the environment of Texas. The agency does so by preserving our history, maximizing state revenue through innovative administration, and through the prudent stewardship of state lands and natural resources.
What Your Contributions To The GLO Will Be
- Provides leadership and strategic oversight for IT procurement and business enablement activities to ensure effective, compliant, and timely acquisition and management of technology resources. Partners with ITS leadership and agency stakeholders to align procurement and operational support functions with organizational priorities and future needs.
- Oversees financial and operational planning activities related to IT purchasing, budgeting, and expenditure management. Ensures processes support transparency, fiscal stewardship, and informed decision-making while maintaining alignment with agency financial policies and reporting requirements.
- Establishes goals, priorities, and performance expectations for the Business Enablement team to ensure consistent delivery of procurement, renewal, and resource-management services. Guides the development of workflows and service processes that support operational reliability, timely execution, and alignment with ITS and agency objectives.
- Provides people leadership for the Business Enablement team, including staffing, development, coaching, and performance management. Fosters a collaborative, accountable, and customer-focused team culture that supports high-quality service delivery and professional growth.
- Develops and oversees quality assurance, compliance, and internal-control standards for procurement, renewals, and administrative operations. Ensures processes, documentation, and work products meet agency requirements and supports readiness for audits, reviews, and continuous improvement initiatives.
- Collaborates with ITS leadership and cross-functional teams to advance operational efficiency through improved processes, tools, and business practices. Ensures business enablement functions effectively support project delivery, technical operations, and overall organizational performance.
- Directs the preparation and review of operational, financial, procurement, and performance reporting for internal and external stakeholders. Ensures reports and communications are accurate, consistent, and support accountability, transparency, and evidence-based decision-making.
Minimum Qualifications:
- Three years of experience in IT procurement coordination, license and asset management, vendor administration, and operational process support.
This position is based in Austin, TX. Candidates must be currently located in the Austin area or willing to relocate at their own expense. Relocation assistance is not provided.
Physical Requirements
This position requires the employee to primarily perform sedentary office work; however, mobility (moving around the worksite) is routinely required to carry out some duties. This position requires extensive computer, telephone and client/ customer contact and communication. It requires the ability to move and position oneself as needed for filing and similar routine office duties. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Ability to read printed materials and computer screens. The individual must be able to move and transport records, documents, boxes, and all related information and materials, weighing up to 20 pounds when required.
Preferred Qualifications
- Graduation from an accredited four-year college or university; may substitute full-time program related experience for required education on a year-for-year basis.
- Experience serving as a team lead or mentor to peers in procurements and IT business service and enablement activities.
- Experience with Department of Information Resources purchasing rules and regulations.
- Experience using the CAPPS Financials system, including creating requisitions and receipts, managing the approvals, and utilizing search features across the Purchasing module.
- Experience processing procurements for an information technology department, including coordinating with technical staff to define requirements, obtaining vendor quotes, initiating requisitions, and ensuring compliance with agency and state procurement policies.
- Experience developing, documenting, and updating policies and procedures in collaboration with program stakeholders, with a focus on improving operational effectiveness, ensuring compliance, and aligning with organizational goals.
- Experience managing software licensing and IT asset inventories, including tracking license usage, ensuring compliance with vendor agreements, maintaining accurate records, and supporting audits or renewals.
- Free Parking
- Defined Retirement Benefit Plan Optional 401(k) and 457 accounts
- Medical Insurance - State pays 100% of the health plan premium for eligible full-time employees and 50% of the premium for their eligible dependents. The State pays 50% of the eligible part-time employees’ premium and 25% for eligible dependents.
- Optional Benefits such as dental, vision, and life insurance.
- Minimum of 96 Hours of Annual Leave a year **Annual leave increases with length of service.
- Professional Development Opportunities: The GLO offers numerous courses to help our employees grow using resources through LinkedIn Learning and our EAP provider.
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser:
Military Crosswalk for Occupational Category - Program Management
How To Apply
- To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or in the CAPPS Career Section .
- You may apply for the job directly through the CAPPS Career Section. It is not necessary to apply both through Work in Texas and the CAPPS Career Section.
- Applications must be fully completed with a detailed job history, including job title, employment dates, employer name, supervisor's name and phone number, and a summary of responsibilities. Incomplete applications may lead to disqualification. Please be aware that resumes will not be accepted in place of a completed application.
- In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
- A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
- Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.