What are the responsibilities and job description for the Front Office Manager position at Texas Badminton?
Texas Badminton, a friendly, premium badminton and pickleball facility, is looking to hire Front Office Manager(s).
Duties:
- Manage and oversee all front office operations, including guest check-in/check-out, reservations, and guest relations. - Ensure smooth operation of the phone system, handling incoming calls and directing them to the appropriate departments or individuals. - Train and supervise front office staff, providing guidance and support as needed. - Maintain a professional and welcoming atmosphere in the front office area. - Handle guest complaints or issues in a prompt and efficient manner, ensuring guest satisfaction. - Monitor and maintain inventory of office supplies and equipment. - Collaborate with other departments to ensure seamless communication and coordination.
Requirements:
Skills required:
Fluent in English
Friendly nature
Proficient in MS Office
Responsibilities
Schedule court bookings.
Schedule student /coach training.
Manage front desk phone.
Manage customers walk-ins.
Manage monthly customer invoices and emails.
Manage gym opening/closing.
Schedule:
· 9 hour shift
Experience:
· Front desk: 1 year (Preferred)
Work Location: In person
- Previous experience in a front office management role or similar position. - Strong communication and interpersonal skills. - Excellent organizational and multitasking abilities. - Proficient in using phone systems and other office equipment. - Customer service-oriented mindset with a focus on guest satisfaction. - Ability to work well under pressure and handle challenging situations with professionalism. - Knowledge of reservation systems are a plus.
Job Types: Part-time
Weekend only
Salary: $ 12.00 - $15.00 per hour
Schedule:
- 9 hour shift
- Weekend
- Saturday - Sunday
- 7am - 4pm
Work Location: In person
Job Type: Part-time
Pay: $10.00 - $15.00 per hour
Work Location: In person
Salary : $10 - $15