Hybrid Customer Service Representative - Bilingual

Job Description

Customer Service Representatives (Hybrid) in the Altamonte Springs area, bilingual in Spanish.

Why Join Us:

Step into a hybrid customer service role that blends flexibility, career growth, and impact! You’ll assist participants with plan inquiries, collaborating with a tight-knit team to provide exceptional support. This isn’t your typical call center – expect a high-touch environment where your attention to detail and problem-solving skills truly matter.

What We Offer:

• Work Schedule: Flexible 8-hour shifts (8 AM-8 PM) with one late day per week, hybrid model (in-office Tues/Thurs/Fri, remote Mon/Wed)
  
  

Pay: $20-$21

What You Bring:

• Fluent in English & Spanish (verbal and written)
• 1 year of customer service experience (call center preferred)
• Strong communication, organizational, and tech skills (Salesforce & Excel are a plus)
  
  

Make an Impact:

Help participants navigate their retirement options by providing clear, professional guidance over the phone and email. You’ll also have the chance to grow your expertise in the retirement industry while working in a supportive, collaborative environment.

Ready to start ASAP? Let’s connect!