What are the responsibilities and job description for the Workplace Services Associate position at Tesla?
What To Expect
The Workplace Services Associate must be a self-starter with outstanding organizational skills, takes initiative with minimal supervision and ability to work with multiple teams involved. Provides superior customer service and continually works by example.
What You'll Do
Provide exemplary customer service with a welcoming attitude, promptly greeting every customer Strive to become proficient in all aspects of Workplace Services, staying current on training materials and Policies and Procedures, while swiftly implementing updates Share daily updates and essential information with co-workers, communicating any Work in Progress to the Lead at the end of shift Inform the Workplace Services Lead of any system technical issues encountered Work under the Lead’s guidance to maintain accurate inventory levels, restock emergency teamwear at the Gigafactory and offsite locations, assist with monthly teamwear inventory, and ensure bins are consistently filled Help quickly store inventory upon receipt and assist in the disposition and storage of returned items Keep the desk area organized and tidy, while completing certification for operating the walkie rider and electric pallet jack
What You'll Bring
Direct relevant experience not required; however, a demonstrated ability to take initiative and a drive to learn new processes, procedures, software, and systems is essential Experience working in a fast-paced environment with constantly changing priorities and demands Excellent written and verbal communication skills Highly proficient in Excel and Microsoft Office Suite Ability to work evening, nights, and weekend hours as needed Evidence of exceptional ability
Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
The Workplace Services Associate must be a self-starter with outstanding organizational skills, takes initiative with minimal supervision and ability to work with multiple teams involved. Provides superior customer service and continually works by example.
What You'll Do
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program