Auto Body Collision Estimator / Service Advisor/ Repair Planner (Sales Driven Role)

Collision Estimator / Repair Planner (Sales-Driven Role)

Terry’s Auto Body and Paint – Oceanside, CA

This Is Not Just an Estimator Position — This Is a Sales Role

At Terry’s Auto Body and Paint, our estimators are front-line producers. This role is for someone who knows how to build trust, close jobs, and drive revenue—not just write estimates.

If you’re the type who:

• Turns opportunities into booked repairs
• Doesn’t let cars leave without a commitment
• Takes ownership of your numbers and performance

…then this is the position for you.

What You’ll Be Responsible For:

Sales & Closing (Primary Focus)

• Greet customers and take full control of the sales process from the first interaction
• Perform detailed walk-arounds and position the shop as the clear choice
• Close repair opportunities and convert estimates into booked jobs
• Overcome objections and guide customers through insurance-related concerns
• Maximize each opportunity by identifying all necessary repairs and operations

File Ownership (Start to Finish)

• Manage each repair file from check-in through final delivery
• Write accurate, complete estimates using CCC ONE
• Handle supplements and insurance communication without delays
• Maintain momentum on every job to ensure efficient cycle times

Production & Execution

• Work directly with technicians to ensure repair accuracy and efficiency
• Keep jobs moving through the shop
• Maintain proper documentation for all repairs and procedures

Quality Control & Delivery

• Perform final QC inspections before delivery
• Ensure vehicles meet Terry’s Auto Body quality standards
• Deliver completed vehicles with confidence and professionalism

Scanning & Procedures

• Perform and document pre-scans and post-scans
• Ensure all calibrations and required procedures are completed properly

Customer Experience & Reputation

• Maintain strong communication with customers throughout the repair
• Actively drive survey completions and 5-star reviews
• Represent the brand with professionalism and confidence

DRP Performance & KPIs

• Maintain and improve DRP KPIs (cycle time, severity, touch time, etc.)
• Stay accountable to performance metrics and production goals

What We’re Looking For:

• Proven experience as a collision estimator or repair planner
• Strong sales ability — you know how to close and produce
• Confidence in customer interactions and objection handling
• Ability to manage multiple files without losing control of production
• Experience with CCC ONE
• Understanding of DRP requirements and KPI performance
• A results-driven mindset — you take ownership of your numbers

What Sets You Apart:

• You don’t wait for work — you create it and close it
• You’re competitive and take pride in hitting and exceeding targets
• You understand that estimating is both technical AND sales-driven
• You hold yourself accountable — producing results

Compensation & Growth:

• Performance-based pay structure (hourly bonus)
• Unlimited earning potential based on production and sales
• Opportunity to grow into leadership roles
• Work with a high-performing, production-focused team

Benefits:

• Medical
• Dental
• Paid Vacation
• 401K

Job Types: Full-time, Part-time

Pay: $75,000.00 - $120,000.00 per year

Work Location: In person

Salary : $75,000 - $120,000