We are seeking a motivated, professional, and customer-focused Senior Leasing Agent to join our multifamily housing team. The Senior Leasing Agent plays a key role in driving occupancy, providing exceptional resident experiences, and supporting the daily operations of the leasing office. This position serves as a leader within the leasing team by assisting with training, mentoring, and ensuring leasing goals are consistently achieved.

The ideal candidate is organized, sales-driven, detail-oriented, and passionate about delivering outstanding customer service while maintaining strong resident retention and community engagement.

Benefits:

Employer Paid Life Insurance

Employer Paid Long Term Disability

Employer Paid Short Term Disability

Paid Time Off

Medical

Dental

Vision

Paid Holidays

401K with employer match

Flexible Spending Accounts (FSA)

Voluntary Accident Coverage

Voluntary Critical Illness Coverage

Voluntary Life Insurance

Job Title: Senior Leasing Agent-Brookridge Apartments                               

Department:  Leasing

Reports To:  Property Manager and Assistant Property Manager

General Summary: We are seeking a motivated, professional, and customer-focused Senior Leasing Agent to join our multifamily housing team. The Senior Leasing Agent plays a key role in driving occupancy, providing exceptional resident experiences, and supporting the daily operations of the leasing office. This position serves as a leader within the leasing team by assisting with training, mentoring, and ensuring leasing goals are consistently achieved.

The ideal candidate is organized, sales-driven, detail-oriented, and passionate about delivering outstanding customer service while maintaining strong resident retention and community engagement.

Commission and Bonus potential!

Work Schedule

• Position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to the property staff limitations, it is extremely critical that individuals possess the ability to work their scheduled hours on a consistent basis and overtime hours when required.
• Full-time
• Weekend rotation required
• Flexible schedule based on business needs

Essential Functions:

 Leasing & Sales

• Conduct property tours and effectively present apartment homes and community amenities to prospective residents
• Follow up on leads through phone calls, emails, and CRM systems to convert prospects into leases
• Maintain strong knowledge of floor plans, pricing, availability, and market trends
• Achieve and exceed monthly leasing and occupancy goals
• Process rental applications, screening documentation, and lease agreements accurately and efficiently
• Assist with lease renewals and resident retention initiatives

Customer Service & Resident Relations

• Deliver exceptional customer service to current and prospective residents
• Address resident concerns professionally and timely while maintaining positive relationships
• Assist with resident events, outreach marketing, and community engagement efforts
• Ensure residents receive consistent communication regarding policies, updates, and property information

Team Leadership & Operations

• Support and mentor leasing staff to ensure strong performance and professionalism
• Assist management with training new team members on leasing procedures and systems
• Maintain organized resident files and accurate data entry within property management software
• Support management with reporting, audits, and occupancy tracking
• Ensure the leasing office, model units, and amenity spaces are clean, organized, and tour-ready at all times

Marketing & Outreach

• Assist with social media marketing, online reputation management, and outreach initiatives
• Monitor competitor pricing and market conditions
• Participate in local marketing events and partnerships to increase property exposure

Specific Job Knowledge, Skills and Ability:

• Strong verbal and written communication skills are necessary
• Must be able to work independently and also as part of a team
• Must have excellent customer service skills
• Must have the ability to multi-task and have excellent organizational skills
• Must be dependable
• Must be willing to go over and above for both customers and co-workers
• Working knowledge of all services and facilities of the company.
• Ability to fully follow supervisor’s directions.
• Ability to remember and recite company promotions and information.

Qualification Standards

Communication:

Strong communication skills.  Skills should include the ability to deal effectively with vastly diverse groups of people and clients.

     Education:

• Preferred: High School Diploma
• Minimum of 2 years of multifamily leasing experience required
• Previous senior leasing experience preferred

     Licenses or Certificates:

• Required: A valid driver’s license and current automobile insurance.
• Experience with property management software such as Entrata, Yardi, OneSite, or similar platforms preferred

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer and standing and walking, giving tours, and meeting with potential tenants.
• Must be able to lift up to 15 pounds at times.
• Must be able to traverse a variety of properties with stairs and in a variety of weather.
• Must be able to work weekends and/or evenings on a rotating schedule.
• Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
• Ability to see within normal parameters
• Ability to hear within normal range
• Ability to see within normal parameters

 This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not        exclude other duties as assigned.

It is the policy of Tentac Enterprises to comply with all federal and state laws concerning the employment of individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC)

Tentac Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Created: May 18^th, 2026

Salary : $19 - $20