What are the responsibilities and job description for the Concierge position at Tenaya Lodge at Yosemite?
Compensation: $19.00 per hour
The opportunity
Delaware North Parks and Resorts is searching for full-time and part-time Concierges to join our team at Tenaya Lodge at Yosemite in Fish Camp, California. As a Concierge, you will be serving as a liaison for guests to coordinate events, activities, dining, and special requests, communicating this to all appropriate departments and vendors. Apply today to ensure all possible guest requests are met, all activities booked, and all amenities delivered on time, professionally, and courteously.
Pay
$19.00 – $19.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer
- Health, dental, and vision insurance*
- 401 (k) with company match*
- Paid vacation days and holidays*
- Paid parental bonding leave*
- Tuition or professional certification reimbursement*
- Weekly pay
- Free shift meal in our employee dining room
- Commuter bonus – $10/day for 35 miles and $20/day for 50 miles
- Employee discounts – 20% off food and beverage, and 30% off retail
- Access to guest recreation equipment and activities
- Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
- Employee housing is currently not available
*Available for full-time, year-round team members
Life at Tenaya at Yosemite
Embark on a thrilling journey at Tenaya Lodge! Nestled near Yosemite National Park’s entrance, our mountain resort promises a year-round playground for outdoor enthusiasts. Join our global team in an awe-inspiring location that inspires every day.
- Proximity to outdoor attractions, including Yosemite National Park, Bass Lake, and Sierra National Forest
- Opportunity for outdoor activities including hiking, fishing, biking, rock climbing, camping, horseback riding, and much more!
What will you do?
- Maintain and upkeep accurate guest reservation information in all vendor reservation books and resort scheduling classes, and have a thorough knowledge of all annual and seasonal rooming package options offered by the location, as well as knowledge of all package components and amenities that are included with each package
- Have a clear understanding of amenity and lunch ordering procedures for package holders, as well as a la carte orders
- Manage guest problems and act upon them immediately
- Have excellent memorization skills to have all pertinent information readily available at the time of inquiry
- Arrange childcare services for guests
More about you
- Good interpersonal communication skills
- Must be able to multitask, function professionally under pressure from guests and supervisors
- Must be able to type skilfully, proficient in Microsoft Word, Excel, and Outlook, and be able to use the internet and do web searches
- Capacity to work various shifts, which include mornings, nights, weekends, and holidays
- No experience or diploma required
- Must be at least 18 years old
Physical requirements
- Stand and walk for extended periods of time, as well as walk, bend, push, pull and climb stairs throughout the shift
Shift details
Days
Evenings
Weekends
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Salary : $19