What are the responsibilities and job description for the Hotel Front Desk Supervisor position at Tenaya Lodge at Yosemite?
Compensation: $22.00 to $23.00 per hour
The opportunity
Delaware North Parks and Resorts is seeking a full-time Hotel Front Desk Supervisor to join our team at Tenaya Lodge at Yosemite in Fish Camp, California. As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.
If you’re looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.
Pay
$22.00 – $23.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer
- Health, dental, and vision insurance*
- 401 (k) with company match*
- Paid vacation days and holidays*
- Paid parental bonding leave*
- Tuition or professional certification reimbursement*
- Weekly pay
- Free shift meal in our employee dining room
- Commuter bonus – $10/day for 35 miles and $20/day for 50 miles
- Employee discounts – 20% off food and beverage, and 30% off retail
- Access to guest recreation equipment and activities
- Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
*Available for full-time, year-round team members
Life at Tenaya at Yosemite
Embark on a thrilling journey at Tenaya Lodge! Nestled near Yosemite National Park’s entrance, our mountain resort promises a year-round playground for outdoor enthusiasts. Join our global team in an awe-inspiring location that inspires every day.
- Proximity to outdoor attractions, including Yosemite National Park, Bass Lake, and Sierra National Forest
- Opportunity for outdoor activities including hiking, fishing, biking, rock climbing, camping, horseback riding, and much more!
What will you do?
- Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions
- Provide team members with guidance on handling difficult problems or resolving escalated guest complaints
- Implement policies, procedures, and service standards in conjunction with management
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members
- Handle cash; maintain records about inventory, team, orders, and supplies
- Operate a company vehicle, as needed
More about you
- Must be at least 18 years old
- At least three years of experience in hospitality, with front desk experience, is preferred
- Prior supervisory experience preferred
- Must have a valid driver’s license
- Computer literate in MS Office programs; some experience with property management systems preferred
- Must be fluent in the English language, both spoken and written
- No college degree required
Shift details
Evenings
Holidays
8hr shift
Weekends
Days
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Salary : $22 - $23