What are the responsibilities and job description for the Concierge, The Westin Monache - Summer position at Mammoth Mountain?
Seasonal
LIVE THE DREAM. Work here. Play here.
The mountains are calling.
NOTE: This position is located in Mammoth Lakes, California.
Did you know that, as part of your employment at The Westin Monache, you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn't it?
More about the benefits and perks of your adventure here:
About This Position
LIVE THE DREAM. Work here. Play here.
The mountains are calling.
NOTE: This position is located in Mammoth Lakes, California.
Did you know that, as part of your employment at The Westin Monache, you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn't it?
More about the benefits and perks of your adventure here:
- Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
- Discounts on ski/snowboarding lessons
- Friends and Family vouchers
- Retail & Food discount
- Equipment Rental discount
- 401k with company match
- Healthcare
- Dental
- Vision
- PTO for benefit eligible employees
- Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide
- Offers of employment may be contingent upon successful completion of a background investigation.
About This Position
- Create emotional connections with guests by adhering to Westin and Marriott Brand Standards.
- Assist hotel guests in planning their vacation.
- Help guests with reservations and special needs.
- Assist service express with phone calls, amenities, and guest requests.
- Take In-Room Dining orders, arrange bell/valet, housekeeping, and engineering assistance.
- Manage all aspects of guests' stay to Westin Brand Standards, solving problems and communicating feedback to the Manager on Duty.
- Provide detailed information about Hotel, Ski Area services, and surrounding communities in person and by phone.
- High school graduate or equivalent.
- Knowledge of Mammoth and surrounding area strongly preferred.
- Minimum of two years' experience in hospitality, public relations, or sales and marketing.
- Hotel or Resort experience preferred.
- Computer skills.
- Professional demeanor, attitude, and appearance.
- Strong work ethic.
- Effective communication with guests, employees, and management.
- Ability to perform under pressure.
Salary : $21 - $25