What are the responsibilities and job description for the Director of Housekeeping position at Tempo by Hilton Downtown Nashville?
MINIMUM REQUIREMENTS
Education
- High school diploma or equivalent required.
- Associate or bachelor’s degree in Hospitality Management or related field preferred.
Experience
- Minimum 3–5 years of housekeeping experience in a hotel or resort environment.
- Minimum 2 years in a supervisory or management role required.
- Experience with property management or housekeeping systems (OnQ, Opera, HotSOS, or similar) preferred.
Skills & Knowledge
- Strong leadership and team development skills.
- Excellent communication and interpersonal abilities.
- Exceptional organizational and time management skills.
- Knowledge of cleaning procedures, chemical handling, and OSHA safety standards.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to analyze productivity, manage labor costs, and control inventory levels.
- Flexibility to work varying schedules, including weekends and holidays.
Job Duties & Responsibilities
- Direct and oversee daily housekeeping operations, ensuring guest rooms and public spaces meet brand cleanliness standards.
- Manage hiring, training, scheduling, and performance evaluations for housekeeping staff.
- Conduct room and public area inspections for quality assurance.
- Maintain inventory of linens, supplies, and equipment; oversee ordering and cost control.
- Monitor departmental labor, productivity, and budget adherence.
- Collaborate with Front Office and Maintenance to ensure efficient room readiness.
- Respond promptly to guest concerns and service requests and resolve issues professionally.
- Ensure compliance with company policies, brand standards, and safety regulations.
- Implement and maintain housekeeping procedures, checklists, and operational standards.
- Participate in management meetings and provide operational reporting as required.
- Perform additional duties as assigned by management.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $50,000 - $70,000