What are the responsibilities and job description for the Inside Sales Representative position at TempExperts?
Inside Sales Representative
Position Summary
A growing manufacturing organization is seeking a proactive, results-driven Inside Sales Representative to support the expansion of new product lines, strengthen customer relationships, and drive incremental revenue growth across an established customer base. This role is heavily focused on outbound calling, account development, and lead nurturing within the manufacturing industry.
The ideal candidate is sales-motivated, comfortable with high-volume outreach, and skilled at uncovering opportunities within both existing and new accounts.
Key Responsibilities
- Conduct daily outbound calls to existing customers to increase product penetration and promote new product lines
- Identify growth opportunities within assigned accounts and develop strategies to increase sales volume
- Prospect and qualify new customers within targeted market segments
- Maintain accurate customer records, call logs, and pipeline activity within CRM/ERP systems
- Collaborate with outside sales, customer service, and marketing teams on coordinated outreach and campaigns
- Prepare quotes, manage follow-up communications, and respond to product inquiries
- Develop strong working knowledge of the full product portfolio to position complete solutions and system offerings
- Track and report key performance indicators, including call volume, conversion rates, sales growth, and opportunity creation
- Provide feedback on market trends, customer needs, and competitive activity
Required Qualifications
- 2–4 years of inside sales, account development, or business development experience
- Strong phone presence with proven relationship-building skills
- Experience using CRM and/or ERP systems
- Ability to manage high-volume outbound activity while prioritizing opportunities effectively
- Strong organizational skills with a high level of attention to detail
- Proficiency in Microsoft Office (Excel, Outlook, Teams)
Preferred Qualifications
- Experience in the electrical, industrial, or construction supply industry
- Background selling manufacturing materials
- Familiarity with outbound, phone-based sales strategies
Core Competencies
- Sales-driven mindset with strong initiative
- Persuasive and professional communication skills
- Pipeline management and prospecting discipline
- Customer focus with consistent follow-through
What’s Great About Working Here
- Growth-Focused Environment: Be part of a company investing in new product lines and expansion strategies
- Stable, Established Customer Base: Build on existing relationships while developing new opportunities
- Collaborative Culture: Work closely with outside sales, customer service, and marketing teams
- Visible Impact: Your efforts directly influence revenue growth and product adoption
- Process-Driven Sales Organization: Clear KPIs, defined outreach strategies, and structured systems
- Long-Term Opportunity: Join a company focused on sustainable growth and continuous improvement