What are the responsibilities and job description for the Used Equipment Support Specialist position at Tellus Equipment Solutions?
Position Summary:
The Used Equipment Support Specialist provides clerical and operational support to ensure accurate tracking, posting, and follow-up of all used equipment. This role helps maintain data integrity across systems, supports the sales team by forwarding and monitoring leads, and ensures equipment listings are presented accurately and professionally.
Key Responsibilities:
- Open and close General Ledger (GL) accounts for used equipment.
- Monitor used equipment postings across platforms to ensure accuracy.
- Forward incoming leads to the appropriate salespeople and track follow-up.
- Review CDK and MF Pro entries for accuracy (serial numbers, locations, and other critical details).
- Upload and update equipment photos in MF Pro using images provided by sales staff, ensuring quality standards are met.
- Help maintain system controls so intake photos cannot be deleted.
- Remove the equipment sold from listings promptly.
- Provide general clerical support for the Used Equipment department as needed.
Qualifications:
- Strong attention to detail and organizational skills.
- Proficiency with data entry and record-keeping systems (experience with CDK and MF Pro preferred).
- Ability to manage multiple tasks and follow up on leads effectively.
- Strong communication skills to collaborate with sales staff and other departments.
- Prior administrative or clerical experience preferred.
Work Environment:
This position is primarily office-based, with frequent system and data management tasks. Occasional coordination with sales staff and other departments is required.