Learning & Development Coordinator

The Learning & Development Coordinator is responsible for assisting in the design, development, and implementation of the training programs for the business. Strategic priority of the role is to deliver a high-quality & effective associate training experience.

SUMMARY OF RESPONSIBILITIES 

Analyze, develop, and implement both overall, functional or individualized training and development plans.

Write material for new training programs; review, evaluate, and modify existing and proposed programs; recommend appropriate changes to existing client LMS training programs.

Select appropriate training methods or activities (e.g. simulations, mentoring, on-the-job training, professional development classes) based on audience and level of complexity

Conduct organization-wide training needs assessment and identify skills or knowledge gaps 

Use known adult learning theory and principles and stay up-to-date on new training methods and techniques

Design, prepare and order training resources, aids and materials

Assess instructional effectiveness and determine the impact of training on employee skills and KPIs

Gather feedback from trainers and trainees after each training session

Partner with internal stakeholders and liaise with experts to design new and/or update existing training programs using sound instructional design

Prepare reporting for Leadership and maintain employee training records.

Host train-the-trainer sessions for internal subject matter experts

Manage and maintain in-house training facilities and equipment

Research and recommend new training methods, like gamification

Manage the New Hire Orientation process and act as Onboarding Specialist for Tellus, including conducting new hire orientations and culture training

KEY QUALIFICATIONS & COMPETENCIES 

Must be adept at problem-solving, including being able to identify issues and resolve problems in a timely manner

Knowledge of learning management systems (LMS), instructional design, and e-learning platforms

Detail-oriented and must be able to prioritize and plan work activities to use time efficiently. Must be organized, accurate, thorough, and able to monitor work for quality

Demonstrated proficiency in Microsoft Office Suite

ADP WFN experience strongly preferred.

Experience with training & development tools such as Camtasia, Articulate or similar

EDUCATION & CERTIFICATIONS 

Bachelors’ degree strongly preferred or equivalent work experience

Minimum 2 years’ experience in a training, learning / development role required

WORKING CONDITIONS 

The work environment/physical demand characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

Travel- up to 25%