Warehouse Logistics Coordinator

Temporary Shipping & Logistics Process Coordinator

Pay: $25/hour

Schedule: Monday–Friday, 8:30 a.m.–5:00 p.m.

Duration: Temporary, 4–6 months; assignment will be re-evaluated

Position Summary

The Shipping & Logistics Process Coordinator is a hands-on temporary role supporting domestic and international shipping while evaluating and improving the processes used to manage shipping activities. This position will coordinate shipments, prepare documentation, communicate with customers and carriers, document standardized procedures, identify process improvements, and strengthen the use of CRM and business systems for visibility, reporting, and metrics.

Key Responsibilities

Shipping & Logistics

• Coordinate domestic and international shipments using parcel, express, LTL, and other transportation methods.
• Prepare and review BOLs, commercial invoices, packing lists, labels, customs/export documentation, and other required shipping records.
• Coordinate carrier/courier pickups and international shipping activities.
• Prepare and verify shipments, including packaging, contents, labels, and documentation.
• Track shipments and provide customers with status, tracking, and expected delivery information.
• Resolve shipment issues, documentation discrepancies, delays, and delivery concerns with customers, carriers, and internal departments.
• Maintain accurate shipping records in company systems and follow established U.S. export compliance procedures.

Process Improvement & Documentation

• Review shipping workflows and identify opportunities to improve efficiency, accuracy, consistency, and visibility.
• Develop standardized work instructions, SOPs, and workflow documentation covering responsibilities, handoffs, documentation, and system usage.
• Identify process gaps, duplicate/manual work, and opportunities for better cross-functional coordination.
• Recommend and help implement practical process improvements that can be consistently maintained after the assignment ends.

CRM, Systems & Metrics

• Support integration of shipping activities into the company CRM and related business systems.
• Identify and establish consistent methods for capturing shipment activity, customer communications, status, exceptions, and other key information.
• Help identify meaningful shipping/logistics metrics and reporting needs.
• Use ERP, CRM, carrier, and shipping platforms to process, track, and analyze shipments.
• Ensure new processes and system requirements are practical, sustainable, and understood by employees who will continue the work.

General

• Support cross-functional shipping, logistics, and customer communication activities.
• Perform other duties as assigned.

Qualifications

• 5 years of experience in shipping, logistics, transportation coordination, and international shipping.
• Experience with international shipping, customs, and export documentation; familiarity with U.S. export compliance and international shipping regulations preferred.
• Working knowledge of BOLs, commercial invoices, packing lists, LTL freight, parcel/express carriers, and international freight.
• Experience developing work instructions, SOPs, or process documentation preferred.
• Experience evaluating or improving business processes is a plus.
• ERP/CRM experience preferred, particularly using systems for workflow visibility, reporting, or operational metrics.
• Proficiency with Microsoft Word, Excel, and Outlook.
• High school diploma required; some college or relevant post-secondary training preferred.
• Strong organizational skills, attention to detail, and ability to manage multiple shipments, deadlines, and priorities.
• Strong written and verbal communication skills with a professional approach to customers, carriers, and coworkers.
• Ability to independently identify issues, recommend solutions, and carry improvements through implementation.
• Adaptable, self-directed, and comfortable working across departments.

Working Conditions & Physical Requirements

• Combination of office and shipping/work-area responsibilities.
• Business-hours schedule with regular interaction with customers, carriers, and employees.
• Regular computer and office work, as well as preparing packages and cartons for shipment.
• Must be able to lift and manage boxes and shipping materials weighing up to 30 lbs.
• Professional and respectful work environment.

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Pay: From $25.00 per hour

Application Question(s):

• Are you within a half hour commute of Hackettstown 07840 and will you be able to report to the work site fulltime with ease?

Experience:

• Shipping Logistics: 5 years (Required)
• International and Domestic Shipping: 5 years (Required)

Location:

• Warren County, NJ (Required)

Work Location: In person

Salary : $25