What are the responsibilities and job description for the Team Lead - Thai - Bangkok position at Teleperformance?
Qualifications
Bachelor Degree preferred
Significant experience in a complex fast paced environment
Minimum 2 years of prior relevant people management experience
Strategic thinker with strong analytical and creative problem-solving skills
Excellent written and verbal communication skills
Passion for ensuring an excellent user experience
Must be Native Thai speaker
Responsibilities
Provide mentorship, guidance and career development to members of your team
Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions
Team management responsibilities for a market team, whilst also serving as a cross functional and a global liaison in developed areas of expertise
Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results
Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions
Identify actionable insights, suggest recommendations, and influence team strategy through effective communication
Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions
Salary.com Estimation for Team Lead - Thai - Bangkok in Staten Island, NY
$103,887 to $136,472
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