Store Operations Specialist

Job Title: Store Operations Specialist

Location: Columbus OH, 43230

Duration: 4 Months

Job Type: Temporary Assignment

Work Type: Hybrid

Payrate:$ 25.00 - 25.00/hr.

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is a global leader in personal care and home fragrance, including top-selling collections for fine fragrance mist, body lotion and body cream, 3-wick candles, home fragrance diffusers and liquid hand soap.

JOB DESCRIPTION

• This Specialist Contract Role is the conduit between the field, IT/technical support, and other cross functional partners.
• This role provides exemplary field and home office support while ensuring business processes are actioned with speed, efficiency, and integrity.

Responsibilities

• Collaborate with manager and cross functional partners (Store Support, STS/ATS, Visual/Marketing, etc.) to gain alignment on strategies to support new business concepts or initiatives related to all technology implementation in stores.
• Proactively assess and monitor stability of technologies and quickly communicate risk and steps to resolution
• Own the client Technology inbox to quickly resolve or facilitate correspondence with a broad and detailed knowledge of store operating procedures and technical (hardware and software) capabilities.
• Maintain a clear focus on the needs of stores; solicit feedback and drive improvement through strong working relationships with the field and cross functional partners.
• Evaluate and improve upon cash wrap line management strategies by analyzing quantitative results and qualitative feedback.
• Responsible for execution of primary work streams; supports development and implementation of project plans, timelines, communications, and hindsight.
• Support research of trendsetting practices, including analysis and documentation of competitor benchmarking.
• Coach and deliver critical feedback related to projects, peers, leaders, and key partners.

Qualifications & Experience

• 2-4 years of relevant work experience executing projects or working in a cross functionally driven and collaborative work environment
• Demonstrates adaptability; is a skilled change agent and navigates ambiguity with composure and focus
• Excellent organization, written/verbal communication and decision-making skills
• Experience with sharing a point of view and working effectively with cross-functional teams
• Ability to analyze situations and resolve issues with speed
• Ability to multi-task, work independently and deliver under tight timelines
• Demonstrates situational leadership

Education

• Bachelor's degree or equivalent experience

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

TekWissen® Group is an equal opportunity employer supporting workforce diversity.