What are the responsibilities and job description for the Operations Coordinator position at TEKsystems?
Description
The Operations Coordinator is responsible for all tasks before information goes to warehouse teams. Coordinates with customer service team, retail teams, and call center members. This role takes patient phone calls, that would include troubleshooting equipment, evaluations on current oxygen systems, scheduling etc. Works with our hospice partners to arrange delivery and pick-ups. Responsible for helping our walk in patients with equipment delivery/returns. Routing and dispatch (coordination with our drivers and warehouse) High level of comfort with typing and using Microsoft 365 (teams/email etc) Can either work in our dispatch office (within the warehouse) or a cubicle b/c space is limited.
Skills
Customer service, Operations, Customer Support, Data Entry, Project management, Healthcare Industry, Warehouse Operation, Customer Experience
Top Skills Details
Customer service,Operations,Customer Support,Data Entry
Additional Skills & Qualifications
MUST HAVES: - Team player mindset - Previous Customer Service experience - Strong understanding of computer programs, all communication done on Teams NICE TO HAVES: - Team lead/shift lead experience - Healthcare experience - Communication with drivers/dispatchers
Experience Level
Entry Level
Job Type & Location
This is a Contract to Hire position based out of New Berlin, WI.
Pay And Benefits
The pay range for this position is $20.00 - $21.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
This is a fully onsite position in New Berlin,WI.
Application Deadline
This position is anticipated to close on Apr 27, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
The Operations Coordinator is responsible for all tasks before information goes to warehouse teams. Coordinates with customer service team, retail teams, and call center members. This role takes patient phone calls, that would include troubleshooting equipment, evaluations on current oxygen systems, scheduling etc. Works with our hospice partners to arrange delivery and pick-ups. Responsible for helping our walk in patients with equipment delivery/returns. Routing and dispatch (coordination with our drivers and warehouse) High level of comfort with typing and using Microsoft 365 (teams/email etc) Can either work in our dispatch office (within the warehouse) or a cubicle b/c space is limited.
Skills
Customer service, Operations, Customer Support, Data Entry, Project management, Healthcare Industry, Warehouse Operation, Customer Experience
Top Skills Details
Customer service,Operations,Customer Support,Data Entry
Additional Skills & Qualifications
MUST HAVES: - Team player mindset - Previous Customer Service experience - Strong understanding of computer programs, all communication done on Teams NICE TO HAVES: - Team lead/shift lead experience - Healthcare experience - Communication with drivers/dispatchers
Experience Level
Entry Level
Job Type & Location
This is a Contract to Hire position based out of New Berlin, WI.
Pay And Benefits
The pay range for this position is $20.00 - $21.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in New Berlin,WI.
Application Deadline
This position is anticipated to close on Apr 27, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $20 - $21