What are the responsibilities and job description for the Network Engineer (Tier 2) position at TEKsystems?
*Tier 2 Network Engineer* We are seeking a Tier 2 Network Engineer to support network lifecycle management across a large-scale retail environment. This role is responsible for maintaining the health, accuracy, and reliability of network infrastructure through device transitions, incident resolution, and inventory management within the Meraki Dashboard.
You will work closely with field operations, vendors, and store locations to ensure timely resolution of network issues and successful lifecycle management of network devices. Strong organization, attention to detail, and the ability to communicate effectively with both technical teams and non-technical end users are essential to success in this role.
*Key Responsibilities* Network Monitoring & Troubleshooting
* Monitor and triage network alerts and incidents
* Resolve intermediate-level issues related to network hardware
* Perform troubleshooting across network devices and environments
Configuration & Device Management
* Conduct configuration reviews for new and existing devices
* Validate template assignments and update configurations as needed
* Verify proper configuration of newly deployed devices
Network Lifecycle Support
* Support lifecycle activities including device replacement and decommissioning
* Ensure outdated devices are properly removed from systems and dashboards
* Assist with updates to network topology and environment changes
Documentation & Reporting
* Maintain network diagrams, standards, and procedural documentation
* Provide detailed progress reporting on lifecycle activities
* Ensure accurate tracking of network inventory and device status
Field & Stakeholder Support
* Provide direct support to store managers and field teams during incidents
* Communicate technical issues clearly to non-technical audiences
* Coordinate with vendors and deployment partners to resolve issues
Project & Process Support
* Support lifecycle activities and operational processes tied to network environments
* Assist with coordination of deployment and transition efforts
* Follow established standards and workflows
*Required Skills*
* Meraki and Meraki Dashboard
* Network troubleshooting
* Network lifecycle support
* Customer support and end-user communication
* Documentation and reporting
* Project coordination
*Experience Level* Intermediate
*Job Type & Location*
This is a Contract to Hire position based out of Goodlettsville, TN.
*Pay and Benefits*The pay range for this position is $45.00 - $50.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Goodlettsville,TN.
*Application Deadline*This position is anticipated to close on Jun 1, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
*San Francisco Fair Chance Ordinance:* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
*Massachusetts Lie Detector:* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
You will work closely with field operations, vendors, and store locations to ensure timely resolution of network issues and successful lifecycle management of network devices. Strong organization, attention to detail, and the ability to communicate effectively with both technical teams and non-technical end users are essential to success in this role.
*Key Responsibilities* Network Monitoring & Troubleshooting
* Monitor and triage network alerts and incidents
* Resolve intermediate-level issues related to network hardware
* Perform troubleshooting across network devices and environments
Configuration & Device Management
* Conduct configuration reviews for new and existing devices
* Validate template assignments and update configurations as needed
* Verify proper configuration of newly deployed devices
Network Lifecycle Support
* Support lifecycle activities including device replacement and decommissioning
* Ensure outdated devices are properly removed from systems and dashboards
* Assist with updates to network topology and environment changes
Documentation & Reporting
* Maintain network diagrams, standards, and procedural documentation
* Provide detailed progress reporting on lifecycle activities
* Ensure accurate tracking of network inventory and device status
Field & Stakeholder Support
* Provide direct support to store managers and field teams during incidents
* Communicate technical issues clearly to non-technical audiences
* Coordinate with vendors and deployment partners to resolve issues
Project & Process Support
* Support lifecycle activities and operational processes tied to network environments
* Assist with coordination of deployment and transition efforts
* Follow established standards and workflows
*Required Skills*
* Meraki and Meraki Dashboard
* Network troubleshooting
* Network lifecycle support
* Customer support and end-user communication
* Documentation and reporting
* Project coordination
*Experience Level* Intermediate
*Job Type & Location*
This is a Contract to Hire position based out of Goodlettsville, TN.
*Pay and Benefits*The pay range for this position is $45.00 - $50.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Goodlettsville,TN.
*Application Deadline*This position is anticipated to close on Jun 1, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
*San Francisco Fair Chance Ordinance:* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
*Massachusetts Lie Detector:* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Salary : $45 - $50