HIM Release Of Information Representative

• We are seeking a reliable, detail‑oriented support professional to assist patients and visitors both over the phone and at the front desk. The ideal candidate is a strong communicator, comfortable interacting with people, and able to manage a steady flow of calls and walk‑ins. Epic experience and prior Release of Information (ROI) exposure are preferred but not required.
  
  
  

Responsibilities Include

Providing phone support, with most calls lasting under five minutes

Guiding callers on how to submit written requests for information release

Assisting walk‑in visitors by collecting written requests and helping them complete required forms (busy 10 people, low end 2 a day)

Maintaining accuracy and attention to detail in all documentation and interactions

Supporting a small team that handles 50–60 calls on busy days and fewer during slower periods

Skills

Emr, Medical record, Electronic medical record, Medical records software, Epic, Health information management, Customer service, Customer relationship management, health information management and systems, HIM, Roi, Ehr, Support, hippa, Medical records management, Healthcare industry, Data entry, Medical

Top Skills Details

Emr,Medical record,Electronic medical record,Medical records software,Epic,Health information management,Customer service,Customer relationship management,health information management and systems,HIM

Additional Skills & Qualifications

High school Diploma, required. Associates Degree in Health Information Management or any other health related field, preferred.

3 years of experience in Health Information Management or other Healthcare setting.

Bilingual in Spanish strongly preferred.

Experience in customer service.

Experience Level

Entry Level

Job Type & Location

This is a Contract to Hire position based out of Rochester, NY.

Pay And Benefits

The pay range for this position is $19.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Rochester,NY. Application Deadline This position is anticipated to close on Apr 10, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
  
  
  

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.