What are the responsibilities and job description for the Help Desk Analyst 2 position at TEKsystems?
Description
One of our clients is looking for the position of Help Desk Analyst based on following skills:
Candidates will work onsite in Franklin or Madison County.
Skills Required
Experience managing Citrix systems, VDI and its other technologies 3 Years
Experience Supporting and preserving the Virtual Desktop setup of the institution, which includes VDI, and others 3 Years
Experience Designing and implementing platform security 3 Years
Very extensive knowledge with Windows 11, active directory, GPO settings 3 Years
Understanding of the Service Now IT service management application. 3 Years
The primary duty of the professional involves monitoring, maintaining, operating and troubleshooting daily remote access technologies. The professionals must be capable of managing performance and rectify any errors that occur within the Citrix and VDI service. They should verify the applications for deployment via Citrix and VDI. The engineer is responsible for taking care of all the administration tools in the Citrix environment. They should have proficiency in ITIL and other IT operations frameworks.
Duties
The professionals should be able to provide all the necessary support for Citrix Infrastructure. Apart from these, the additional duties include:
Job Type & Location
This is a Contract position based out of London, OH.
Pay And Benefits
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
Available For This Temporary Role May Include The Following
This is a hybrid position in London,OH.
Application Deadline
This position is anticipated to close on Nov 28, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
One of our clients is looking for the position of Help Desk Analyst based on following skills:
Candidates will work onsite in Franklin or Madison County.
Skills Required
Experience managing Citrix systems, VDI and its other technologies 3 Years
Experience Supporting and preserving the Virtual Desktop setup of the institution, which includes VDI, and others 3 Years
Experience Designing and implementing platform security 3 Years
Very extensive knowledge with Windows 11, active directory, GPO settings 3 Years
Understanding of the Service Now IT service management application. 3 Years
The primary duty of the professional involves monitoring, maintaining, operating and troubleshooting daily remote access technologies. The professionals must be capable of managing performance and rectify any errors that occur within the Citrix and VDI service. They should verify the applications for deployment via Citrix and VDI. The engineer is responsible for taking care of all the administration tools in the Citrix environment. They should have proficiency in ITIL and other IT operations frameworks.
Duties
The professionals should be able to provide all the necessary support for Citrix Infrastructure. Apart from these, the additional duties include:
- Manage clients or their own company Citrix systems, VDI and its other technologies.
- Checking and controlling the server and offering solutions to its problems.
- Supporting and preserving the Virtual Desktop setup of the institution, which includes VDI, and others.
- Help in organization and management of the business applications.
- Determining the increased cases received by the IT Helpdesk.
- Improving and adjusting the Virtual Desktop system.
- Design and implement platform security.
- Taking part in upgrading and updating the system’s applications, installing it with up-to-date descriptions.
- Should strengthen the apps, the Windows server, and the principal operating system.
- Providing technical assistance for all the servers, desktops, and services that apply business.
- Taking full control and accountability for applying, implementing, maintaining, and examining the documentation of the Virtual Desktop
- Very extensive knowledge with Windows 11, active directory, GPO settings.
- Have some knowledge with Chromebooks.
- Travel may be required
Job Type & Location
This is a Contract position based out of London, OH.
Pay And Benefits
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
Available For This Temporary Role May Include The Following
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
This is a hybrid position in London,OH.
Application Deadline
This position is anticipated to close on Nov 28, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $20 - $24
