What are the responsibilities and job description for the Customer Support Analyst position at TEKsystems?
About The Organization
This role is with a financial services organization that is part of a nationwide cooperative system supporting agriculture, rural communities, and the U.S. economy . The organization is known for its stability, strong culture, and investment in technology and its people .
Employees Enjoy Working In An Environment That Values
About The Role
The Customer Support Analyst provides operational and technical support for business applications and systems used across the organization and its partner associations. This is a customer‑facing role where you’ll help resolve complex questions, troubleshoot application issues, and support new system implementations.
You’ll work closely with internal users, technical teams, and leadership to ensure a high level of service, accuracy, and customer satisfaction.
This role is ideal for someone who enjoys problem‑solving, learning new systems, and supporting users in a professional call‑center or help‑desk environment . This is a renewable contract based on performance, opportunity to convert once headcount comes available.
What We’re Looking For: Required Qualifications
This is a Contract position based out of Columbia, SC.
Pay And Benefits
The pay range for this position is $20.00 - $24.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
This is a hybrid position in Columbia,SC.
Application Deadline
This position is anticipated to close on Apr 17, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
This role is with a financial services organization that is part of a nationwide cooperative system supporting agriculture, rural communities, and the U.S. economy . The organization is known for its stability, strong culture, and investment in technology and its people .
Employees Enjoy Working In An Environment That Values
- Long‑term impact and purpose‑driven work
- Modern systems and enterprise‑level applications
- Collaboration, training, and career development
- A supportive, team‑first culture in a professional setting
About The Role
The Customer Support Analyst provides operational and technical support for business applications and systems used across the organization and its partner associations. This is a customer‑facing role where you’ll help resolve complex questions, troubleshoot application issues, and support new system implementations.
You’ll work closely with internal users, technical teams, and leadership to ensure a high level of service, accuracy, and customer satisfaction.
This role is ideal for someone who enjoys problem‑solving, learning new systems, and supporting users in a professional call‑center or help‑desk environment . This is a renewable contract based on performance, opportunity to convert once headcount comes available.
What We’re Looking For: Required Qualifications
- Education and/or experience equivalent to an Associate Degree in business, technology, or a related discipline.
- Prior experience in a customer support, call center, or help desk environment, ideally supporting applications or PC systems.
- Strong customer service mindset with a desire to use technology to improve service.
- Ability to communicate clearly and professionally with customers, technical teams, and leadership.
- Proven organizational skills, time management, and ability to work under pressure.
- Strong problem‑solving and decision‑making skills.
This is a Contract position based out of Columbia, SC.
Pay And Benefits
The pay range for this position is $20.00 - $24.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
This is a hybrid position in Columbia,SC.
Application Deadline
This position is anticipated to close on Apr 17, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $20 - $24