What are the responsibilities and job description for the Medical Field Service Engineer position at Teksky?
Job Summary
We are seeking a Field Service Engineer to install, maintain, troubleshoot, and repair medical imaging equipment at customer sites. This role ensures equipment operates safely and efficiently while minimizing downtime. The ideal candidate will provide technical support, perform preventive maintenance, and deliver excellent customer service.
Roles & Responsibilities
- Install, configure, and maintain medical imaging equipment.
- Perform preventive maintenance and routine inspections.
- Troubleshoot, diagnose, and repair equipment issues.
- Provide on-site technical support and respond to service requests.
- Maintain accurate service records and documentation.
- Ensure compliance with safety and quality standards.
- Communicate effectively with customers regarding service activities and equipment status.
- Escalate complex technical issues when necessary.
- Manage multiple service calls and travel to customer locations as required.
Qualifications
- Degree or equivalent experience in Electronics, Biomedical Engineering, or a related field.
- Experience in field service, equipment maintenance, and troubleshooting.
- Strong problem-solving and customer service skills.
- Ability to read technical manuals and schematics.