Lead Restoration Supervisor / Crew Chief

Position Overview

We're seeking an experienced Lead Restoration Technician to manage water mitigation, fire and smoke restoration, and mold remediation projects. This hands-on leadership role involves customer inspections, obtaining work authorizations, supervising crews, performing restoration work, and managing projects from start to finish.

Key Responsibilities

• Respond to emergency water, fire, and mold damage calls.
• Inspect properties, assess damage, and obtain signed work authorizations.
• Lead restoration crews and manage projects through completion.
• Perform water extraction, structural drying, moisture monitoring, and selective demolition.
• Supervise fire, smoke, and mold cleanup, including containment and PPE compliance.
• Maintain job documentation, photographs, moisture logs, labor records, and equipment logs.
• Communicate with customers, insurance adjusters, property managers, and management.
• Monitor project timelines, labor costs, equipment, and materials.
• Operate company vehicles and maintain equipment and jobsite safety.

Required Qualifications

• Water mitigation or restoration experience preferred.
• Ability to independently manage restoration projects and lead field crews.
• Knowledge of structural drying, moisture mapping, and mitigation equipment.
• Strong customer service, communication, and organizational skills.
• Valid driver’s license with an acceptable driving record.
• Ability to perform physically demanding work.
• Familiarity with mobile project management software.
• Availability for emergency response and rotating on-call duties.

Preferred Certifications

• IICRC Water Restoration Technician (WRT)
• IICRC Applied Structural Drying (ASD)
• IICRC Applied Microbial Remediation Technician (AMRT)
• OSHA safety training

Advancement: Opportunities to grow into Project Manager, Senior Project Manager, or Production Manager roles.