What are the responsibilities and job description for the Operations Manager position at TechRainier?
Job Summary
Responsibilities
- Lead, motivate and manage the Construction, the Service Department, the Project Management
- Team, and the Service Technicians in a time sensitive, and demanding environment.
- Aid in the growth of the Service Department designing a culture of building and maintaining
- profitability.
- Ensure adherence to company policies and enforce safety policies and procedures with the
- Service Department Technicians, Construction Department, and all Action Air Systems, Inc.
- employees to remain compliant with state, local, and federal laws.
- Hire, train, motivate, and possibly terminate appropriate staff related to each department.
- Increase the Service Department's awareness of potential sales opportunities.
- Monitor pricing related to the Service Department and maintain profitability of the Construction
- Department.
- Oversee Project Coordinators, and Project Managers when necessary to outline issues, as well as
- but not limited to materials and inventory.
- Participate in regularly scheduled meetings pertinent to the business.
- Aid in the implementation of pricing for the Service Department and Construction Department.
- Assist in maintaining control to reduce unapplied time, and overages related to cost; periodically
- reviewing budgets and cost plans.
- Assist in estimating, when necessary, which may include but not limited to design/ build projects
- while working with Engineers and General Contractors.
- Coordinate weekly schedules.
- Integral part of all aspects of business development.
- Work closely with the Human Resources department to assist with employee relations pertaining to performance, guidance, training, and discipline, providing career development plans for direct reports.
- Direct Supervision of the Service Department Dispatcher; aiding with service tickets.
- Review monthly P & L reports with the President.
- Other Duties and Responsibilities as assigned.
Qualifications
- Bachelor's degree or equivalent.
- HVAC license is a plus.
- Two or more years' related experience required with proven success in a management role.
- Working knowledge of software specific to the HVAC trade, and an aptitude for learning new
- applications.
- Advanced understanding of terminology related to the heating, air conditioning, ventilation, and
- refrigeration trades.
- Proficient with Microsoft Office Suite or related software.
- Excellent verbal and written communication skills with the ability to read and interpret documents specific to safety, operations, maintenance, and procedure manuals.
- Must have a minimum of two years supervisory and leadership skills.
- Must have a positive attitude.
- Strong organizational skills and attention to detail.
- Strong verbal and written communication skills.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
- Reliable transportation is a must.
- Adherence to all company safety policies and procedures, and OSHA regulations.
Benefits
- Competitive pay
- Comprehensive health insurance (including dental and vision)
- Health Saving Account with company contribution
- Paid Life Insurance
- 401(k) plan with company matching
- Generous paid time off
- Paid Holidays
- Professional development assistance
- Employee discount
Job Type: Full-time
Pay: $90,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Experience:
- HVAC and Plumbing: 5 years (Required)
Work Location: In person
Salary : $90,000 - $100,000