Demo

Operations Manager

TechRainier
Manchester, CT Full Time
POSTED ON 12/21/2025
AVAILABLE BEFORE 4/9/2026

Job Summary
Responsibilities

  • Lead, motivate and manage the Construction, the Service Department, the Project Management
  • Team, and the Service Technicians in a time sensitive, and demanding environment.
  • Aid in the growth of the Service Department designing a culture of building and maintaining
  • profitability.
  • Ensure adherence to company policies and enforce safety policies and procedures with the
  • Service Department Technicians, Construction Department, and all Action Air Systems, Inc.
  • employees to remain compliant with state, local, and federal laws.
  • Hire, train, motivate, and possibly terminate appropriate staff related to each department.
  • Increase the Service Department's awareness of potential sales opportunities.
  • Monitor pricing related to the Service Department and maintain profitability of the Construction
  • Department.
  • Oversee Project Coordinators, and Project Managers when necessary to outline issues, as well as
  • but not limited to materials and inventory.
  • Participate in regularly scheduled meetings pertinent to the business.
  • Aid in the implementation of pricing for the Service Department and Construction Department.
  • Assist in maintaining control to reduce unapplied time, and overages related to cost; periodically
  • reviewing budgets and cost plans.
  • Assist in estimating, when necessary, which may include but not limited to design/ build projects
  • while working with Engineers and General Contractors.
  • Coordinate weekly schedules.
  • Integral part of all aspects of business development.
  • Work closely with the Human Resources department to assist with employee relations pertaining to performance, guidance, training, and discipline, providing career development plans for direct reports.
  • Direct Supervision of the Service Department Dispatcher; aiding with service tickets.
  • Review monthly P & L reports with the President.
  • Other Duties and Responsibilities as assigned.

Qualifications

  • Bachelor's degree or equivalent.
  • HVAC license is a plus.
  • Two or more years' related experience required with proven success in a management role.
  • Working knowledge of software specific to the HVAC trade, and an aptitude for learning new
  • applications.
  • Advanced understanding of terminology related to the heating, air conditioning, ventilation, and
  • refrigeration trades.
  • Proficient with Microsoft Office Suite or related software.
  • Excellent verbal and written communication skills with the ability to read and interpret documents specific to safety, operations, maintenance, and procedure manuals.
  • Must have a minimum of two years supervisory and leadership skills.
  • Must have a positive attitude.
  • Strong organizational skills and attention to detail.
  • Strong verbal and written communication skills.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Reliable transportation is a must.
  • Adherence to all company safety policies and procedures, and OSHA regulations.

Benefits

  • Competitive pay
  • Comprehensive health insurance (including dental and vision)
  • Health Saving Account with company contribution
  • Paid Life Insurance
  • 401(k) plan with company matching
  • Generous paid time off
  • Paid Holidays
  • Professional development assistance
  • Employee discount

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off

Experience:

  • HVAC and Plumbing: 5 years (Required)

Work Location: In person

Salary : $90,000 - $100,000

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