TECH - IT TECH INTERN 26-27-01

LOS LUNAS SCHOOLS

TECHNOLOGY DEPARTMENT

Position:  IT TECH INTERN

Position Purpose:    Provides routine technical  support  in assistance with tasks performed by the LLS IT Department, such as tasks related  to  the  Information  Technology  (IT) operations and network; including assisting with basic network infrastructure support, installation and configuration  of  computer and mobile device  hardware  and  applications,  routine  maintenance  and  repair  of computers and mobile devices, peripheral technology equipment, and software support.

Essential Job Functions:  Essential functions as defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills and other characteristics.  The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities.  Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.  An IT Intern will participate in and/or assist with the following -

1. Follows local, state and federal law and adheres to State Department of Education and Local School Board Policy.
2. Maintaining and troubleshooting routine software issues to support information technology based business and instructional applications, communications, and network functionality.
3. Supporting the maintenance of information technology infrastructure including computers, servers, network cables and switches; performs routine repairs to computers, mobile devices, and peripheral equipment.
4. Receiving, configuring, setting up computer images, delivering and installing new computers throughout District facilities.
5. Installing, upgrading, and troubleshooting a variety of application software on district computers and servers; training and/or orienting users to program features and usage.
6. Assisting with the accounting of and tracking of asset inventory, performing life cycle replacement of computers , mobile devices, and peripheral equipment, and disposal of technology assets.
7. Serving as a technical resource and maintaining current technical knowledge related to position duties, including but not limited to, computers, peripherals, software, and other related position responsibilities, including trends and technical developments by self-study, technical publications, attending training seminars, and networking with colleagues from other organizations.
8. Performing other work-related assignments as required.

Qualifications

The  requirements  listed  below  are  representative  of  the  knowledge,  skill,  and/or  ability  required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Knowledge and Skills:

1. Knowledge of local, state and federal law, State Department of Education and Local School Board Policy.
2. Knowledge of the District’s computer operations, basic networking operations, printing, and software applications.
3. Knowledge of basic troubleshooting procedures, backup and recovery procedures, and data security procedures.
4. Knowledge  of  industry-standard  applications  such  as  Microsoft  Office  Suite, Windows  &  Mac operating systems and applications, basic command languages, failure recognition and troubleshooting techniques.
5. Skill in interpreting and applying information from technical manuals, internet forums and knowledge bases, and publications.
6. Skill in communicating effectively both orally and in writing, information gathering and providing technical information to both technical and non-technical clients.
7. Skill in establishing and maintaining positive working relationships with clients, vendors, co-workers and supervisors.
8. Skill in the use of a variety of relevant tools, testing and diagnostic equipment.

Required Education, Experience, Certifications and Licenses: Work experience directly related to the essential functions of the position may substitute for education at a rate of one (1) year of experience for each thirty (30) credit hours of education.  Educational credit hours may not be substituted for experience.

• High School Diploma or equivalent.

Additional Special Qualifications

• Must possess a valid New Mexico Driver’s License.

Environmental Factors and Conditions/Physical Requirements:

• Work is performed primarily in internal environments with possible exposure to inclement weather, and varying temperatures.
• Work requires regular and punctual attendance.
• Medium physical capacity required.
• Ability to lift up to 50 pounds occasionally; and up to 25 pounds frequently.

Equipment and Tools Utilized:

• Specialized equipment includes hand tools, testing and diagnostic equipment, and ladders
• Computers, peripherals, software applications, and conventional office equipment.

APPLICATION DEADLINE:

Until filled