What are the responsibilities and job description for the Account Manager position at Technical-Link N. America?
Company Description
Technical-Link North America specializes in engineering staffing, connecting talented engineers with leading organizations. With a focus on providing tailored solutions, the company ensures both employers and job seekers achieve their respective goals. Technical-Link supports the engineering industry by offering resources to facilitate career growth and company success. The organization takes pride in fostering meaningful professional relationships and delivering quality services.
Role Description
This is a full-time, on-site position in West Palm Beach, FL, for an Account Manager. In this role, you will develop and manage client relationships while identifying staffing needs and securing new job opportunities for our recruiting team. Daily responsibilities include building relationships with hiring managers, qualifying job requirements, negotiating rates and terms, and partnering closely with recruiters to deliver qualified engineering talent to client organizations. You will play a key role in expanding client partnerships and ensuring a high level of service and satisfaction.
Responsibilities
- Develop and maintain strong relationships with clients to ensure their satisfaction and retention.
- Lead sales initiatives by identifying new business opportunities through warm calling and networking.
- Negotiate contracts and agreements to maximize profitability while meeting client expectations.
- Utilize Bullhorn to manage account information, track sales activities, and analyze performance metrics.
- Collaborate with internal teams to deliver tailored solutions that meet market demands.
- Conduct regular account reviews to assess performance, identify areas for improvement, and implement strategies for growth.
- Communicate effectively with clients regarding product updates, service changes, and promotional offerings.
What We're Looking For
- Highly motivated and competitive with a strong drive to win business and grow accounts
- Comfortable with outbound sales activity, including calling, networking, and developing new client relationships
- Strong relationship-building skills with the ability to earn trust quickly with hiring managers and decision makers
- Confident communicator who can clearly qualify job requirements and manage client expectations
- Organized and accountable with the ability to manage multiple priorities in a fast-paced environment
- Resilient and persistent, with the ability to handle rejection and continue building new opportunities
- Coachable and eager to learn within a performance-driven sales environment
- Proficient with CRM or ATS systems such as Bullhorn, with strong attention to detail in documentation
Requirements
- Bachelor’s degree or equivalent professional experience
- 2 years of staffing, recruiting, account management, or B2B sales experience
- Experience developing client relationships and generating new job opportunities
- Experience negotiating rates, contract terms, or service agreements
- Experience using CRM or ATS systems (Bullhorn preferred)