What are the responsibilities and job description for the POS Field Engineer position at Techify Care?
Job Description – POS Field Engineer
Location - 1112 KIRKWOOD HWY, ELSMERE, DE 19805
1923 PULASKI HWY, BEAR, DE 19701
Key Responsibilities
- Check-In
- Check in with the designated Manager on Duty (MOD).
- Confirm the work order and locate the equipment/lane(s) assigned for installation.
- Deinstallation
- Remove the existing/legacy device and associated cables as instructed.
- Ensure removed equipment and cables are handled appropriately.
- Installation
- Install the new P630/M425 device and required cables.
- Ensure all equipment is properly connected and securely installed.
- Device Configuration
- Enter the required network parameters.
- Pair/configure the POS device as instructed.
- Initiate any required software or configuration downloads.
- Device Downloads & Reboot
- Allow the device to complete automatic downloads and required reboots.
- Verify that the device is operating correctly.
- Perform a test sale/transaction for registration, as instructed by the client.
- Testing
- Coordinate with the Branch/Store Manager for the required testing.
- Complete the test transaction and verify that the installation is functioning properly.
- Checkout
- Obtain the required sign-off on the work order.
- Clean up the work area and ensure no installation materials or debris are left behind.
- Complete the checkout process with the client/MOD.