Program Manager

General Experience Expectations: Typically has 10 years of IT work experience, including five (5) or more years managing projects in multiple technology and business functions and three (3) years of leadership experience.

Scope of Work/Job Characteristics

The PMO Lead – Integrated Scheduler – Risk and Issue Manager will serve as a key leader in the Offender-Based Information System (OBIS) Modernization Program, driving the success of the Project Governance and Controls workstream. The core duties and responsibilities of this position include:

Program Governance and Controls:

• Maintain program controls, including templates, cadence, status reporting, and compliance checks;

• Ensure consistent reporting across workstreams and consolidate outputs into executive-ready formats;

• Support governance forums by supporting team facilitators in preparing agendas, documenting meeting notes, tracking decisions, and monitoring follow-up actions; and

• Maintain a comprehensive program artifact library and perform quality checks on all submissions.

Integrated Master Schedule (IMS) and Planning:

• Build and manage the Integrated Master Schedule, identifying dependencies, critical paths, and milestone progression;

• Perform schedule risk analysis, evaluate variances, and develop scenario plans to support proactive decision-making; and

• Enforce discipline in schedule updates and maintain baseline control.

Risk, Issue, and Dependency Management:

• Facilitate Risks, Assumptions, Issues, and Dependencies sessions with stakeholders;

• Ensure mitigation actions, owners, and timelines are clearly established and tracked through closure; and

• Drive continuous improvement through tracking corrective actions and maintaining lessons-learned documentation.

Leadership and Stakeholder Management:

• Communicate program strategy, direction, risks, and changes across leadership teams and business stakeholders;

• Mentor project managers and other program management staff; and

• Ensure successful delivery of all projects within the program portfolio to meet strategic and business objectives.

Requirements/Qualifications

The Department is seeking one (1) full-time, on-site PMO Lead - Integrated Scheduler - Risk and Issue Manager throughout the PO term of this RFQ. The positions required and preferred qualifications are described in Sections 4.1 and 4.2 and must be verifiable in the Candidate's resume.

NOTE: Any successful Candidate with access to the Department's network is required to complete the Department's Security Awareness Training within 30 calendar days of hire.

4.1. Required Qualifications

A bachelor's or master's degree from an accredited college or university in Computer Science, Information Systems, or other related field, or four (4) years of equivalent work experience is required. Relevant experience may be substituted for education on a year-for-year basis when applicable. The Department requires the following experience, skills, and/or knowledge for this position:

• Possession of a Project Management Professional (PMP®) Certification;

• A minimum of 10 years of IT, business, and industry experience;

• A minimum of three (3) years of leadership experience;

• A minimum of five (5) years managing complex projects in an enterprise environment;

• Demonstrated expertise with enterprise program management methodologies, tools, and best practices;

• A minimum of five (5) or more years utilizing project management software (Microsoft Project, Primavera, Jira) to track and maintain projects;

• A minimum of five (5) or more years of experience with project management methodologies and documentation;

• A minimum of five (5) or more years of experience in risk and issue management;

• A minimum of five (5) or more years of experience facilitating meetings and developing clear documentation;

• Experience in creating and presenting status reports to internal and external stakeholders;

• Ability to coordinate project teams, lead complex projects, and meet objectives;

• Demonstrated leadership and negotiation skills; and

• Strong communication skills, both written and oral, to engage stakeholders at all levels.

Preferred Qualifications

The Department prefers the Candidates to have the following experience, skills, and/or knowledge for this position:

• Proficiency with ServiceNow and DocuSign.