Business Process Consultant

Position Overview

The Contractor shall provide an experienced professional with strong expertise in enterprise systems architecture, business analysis, technical requirements development, implementation planning, public-sector procurement, and engagement management. The selected resource will support the successful completion of five key deliverables related to the Agency’s future system modernization and procurement efforts.

The Contractor shall designate a qualified Engagement Lead responsible for coordinating Contractor resources, deliverables, and submissions. The Contractor shall also provide a PMI-certified Project Management Professional (PMP) to support delivery coordination. This engagement is not intended to expand into a separate PMO services engagement.

Contractor Responsibilities

The selected Contractor will be responsible for:

• Completing the five required deliverables in accordance with the approved project schedule and applicable Deliverable Expectation Documents (DEDs).
• Collaborating with Agency subject matter experts and an Agency-approved representative sample of stakeholders as necessary to collect, validate, and refine information supporting the deliverables.
• Reviewing and utilizing existing Agency documentation and materials as project inputs.
• Validating the continued relevance of existing materials, identifying material gaps, identifying potential future-state opportunities, and documenting assumptions where information is incomplete or outdated.
• Providing APD with information necessary to meet legislative reporting requirements, including:
• Project progress
• Planned and actual dates
• Planned and actual costs
• Deliverable status
• Current issues and risks
• Maintaining sufficient documentation of decisions, assumptions, issues, and work products to ensure deliverable traceability and support Agency review, closeout, certification, and transition to future IV&V, PMO, implementation, or other service providers.
• Following the Agency-approved DED process and obtaining approval for each DED before beginning substantive work on the associated deliverable.
• Conducting a project kick-off meeting at the Agency headquarters within 10 business days of contract execution.
• Conducting weekly project status meetings with the Agency following the kick-off meeting throughout the contract term.

Key Deliverables

1. System Architecture and Business Process Design

Develop and validate current-state and future-state enterprise architecture and business-process designs sufficient to support downstream requirements development and procurement activities.

Expected Outcome:

• Validated current-state architecture
• Validated future-state architecture
• Business-process design
• Identification of relevant gaps and opportunities
• Architecture and process documentation sufficient to support requirements and procurement

2. Detailed Functional and Technical Requirements

Develop validated, procurement-ready requirements covering the functional and technical aspects of the future solution.

Requirements shall include:

• Functional requirements
• Non-functional requirements
• Technical requirements
• Data requirements
• Requirements traceability

Expected Outcome:

A complete set of validated requirements that can support a competitive procurement and subsequent implementation.

3. Implementation Roadmap and Milestones

Develop a comprehensive, sequenced implementation roadmap for the future modernization initiative.

The roadmap shall identify:

• Major program phases
• Key milestones
• Dependencies
• Assumptions
• Constraints
• Procurement decision points
• Funding decision points

Expected Outcome:

A practical implementation roadmap that establishes the sequencing and major decision points necessary to move from procurement through implementation.

4. Project Risks and Mitigation Strategies

Identify and assess material risks associated with the future modernization approach and develop practical strategies to address them.

The assessment shall include:

• Major program risks
• Potential impacts
• Mitigation strategies
• Contingency strategies
• Risks associated with the future modernization approach

Expected Outcome:

A high-level risk assessment providing the Agency with actionable mitigation and contingency strategies.

5. Procurement Development and Acquisition Support

Support the Agency in developing the procurement materials necessary to competitively acquire the successor solution.

Expected Outcome:

A complete draft procurement package and acquisition support sufficient to enable the Agency to proceed with a competitive procurement.

Minimum Qualifications / Experience

The proposed personnel should have demonstrated experience in several or all of the following areas:

• Enterprise systems architecture
• Business analysis and business-process design
• Functional and technical requirements development
• Current-state and future-state analysis
• Enterprise technology modernization
• Implementation planning and roadmaps
• Public-sector procurement and acquisition support
• Requirements traceability
• Risk assessment and mitigation planning
• Stakeholder engagement
• Project and engagement coordination
• Deliverable development and documentation
• Working with government agencies and public-sector stakeholders
• PMI-certified Project Management Professional (PMP) experience

Engagement Expectations

• Kick-off: In-person at Agency headquarters within 10 business days of contract execution.
• Status Meetings: Weekly throughout the contract term.
• Work Product: Deliverables must be sufficiently documented, traceable, and procurement-ready.
• Stakeholder Interaction: Engagement with Agency SMEs and stakeholders will be limited to activities necessary to complete and validate the five required deliverables.
• Project Management: A PMP will support delivery coordination; the engagement does not constitute a separate PMO services engagement.