What are the responsibilities and job description for the Outside Sales Representative position at TEC?
BASIC JOB SUMMARY:
The Outside Sales Representative’s role is to help connect people and communities by offering best-in-class internet services through door-to-door solicitation of new prospective customers. This role will also involve traveling outside of the market area to pursue expanded sales.
ESSENTIAL JOB FUNCTIONS:
The essential job functions and duties described below may not be the only requirements of the position. It may be necessary to follow other instructions or perform other related duties required by the company.
- Serves as a primary driver of new revenue for the Company by actively engaging in prospecting and sales activities
- Acquires new residential customers through door-to-door contact from assigned leads and cold calls
- Actively and consistently supports all efforts to simplify and enhance the customer experience
- Provides knowledge and sells fiber services to customers
- Must develop a deep understanding and stay current on all Company product offerings and align the correct offering with the customer based on their need
- Works with marketing, business development and operational teams to ensure that sales efforts are aligned with marketing campaigns and new market expansions
- Tracks sales activity and ensures accurate information is gathered to enable various KPIs and reporting that are regularly analyzed by management or other departments within the Company
- Participates in sales strategies such as marketing campaigns, community events or conferences that result in increasing market share
- Updates activities and customer information daily in the CRM system
- Supports team and team goals by actively participating in all sales meetings and training programs as assigned
- Completes all administrative tasks related to products sold in accordance with department practice, policies, and procedures
- Travel up to 90% should be expected
OTHER JOB FUNCTIONS:
- Special projects as requested by senior leadership
- Assist the team with outbound sales calls as needed