What are the responsibilities and job description for the Outside Sales Representative position at TEC?
BASIC JOB SUMMARY:
The Outside Sales Representative’s role is to help connect people and communities by offering best-in-class internet services through door-to-door solicitation of new prospective customers. This role will also involve traveling outside of the market area to pursue expanded sales.
ESSENTIAL JOB FUNCTIONS:
The essential job functions and duties described below may not be the only requirements of the position. It may be necessary to follow other instructions or perform other related duties required by the company.
- Serves as a primary driver of new revenue for the Company by actively engaging in prospecting and sales activities
- Acquires new residential customers through door-to-door contact from assigned leads and cold calls
- Actively and consistently supports all efforts to simplify and enhance the customer experience
- Provides knowledge and sells fiber services to customers
- Must develop a deep understanding and stay current on all Company product offerings and align the correct offering with the customer based on their need
- Works with marketing, business development and operational teams to ensure that sales efforts are aligned with marketing campaigns and new market expansions
- Tracks sales activity and ensures accurate information is gathered to enable various KPIs and reporting that are regularly analyzed by management or other departments within the Company
- Participates in sales strategies such as marketing campaigns, community events or conferences that result in increasing market share
- Updates activities and customer information daily in the CRM system
- Supports team and team goals by actively participating in all sales meetings and training programs as assigned
- Completes all administrative tasks related to products sold in accordance with department practice, policies, and procedures
- Travel up to 90% should be expected
OTHER JOB FUNCTIONS:
- Special projects as requested by senior leadership
- Assist the team with outbound sales calls as needed
Job Qualifications:
Education/Experience – High School Diploma or equivalent required. A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.
Knowledge/Skills/Abilities – A minimum of 1 to 2 years of door-to-door sales required as well as a willingness to learn and grow. Ability to read, write, speak and understand the English language, Spanish is a plus. Engaging interpersonal skills. Ability to work independently.
TEC is a communications company with a vision of connecting customers to the world and strengthening the communities we serve. As a family owned and operated business, we value your success and personal growth within the company. We strive to strengthen employees, build customer relationships, expand our fiber network, and increase profitability so that we can reinvest in our employees, company, and communities that we serve. As an Outside Sales Representative, you’ll join an elite team that is connecting rural Americans with dedicated fiber broadband services.
With over 100 years in business, TEC is an established innovative communications leader. In the early to mid-1900s, TEC connected countless people to the telephone for the first time. And today, we are accelerating access to high-quality, reliable internet solutions for communities that need it most. With offices in Mississippi, Alabama, Tennessee, and Louisiana, we are playing a major role in the largest internet infrastructure buildout in the history of our country, and you can be a part of this exciting time.
TEC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, gender, age, sexual orientation, gender identity, or disability, or any other category protected by applicable Federal, State, or local laws, except where age and gender are essential bona fide occupational requirements, or where disability is a bona fide occupational disqualification. Furthermore, Equal Employment Opportunity will be provided for qualified disabled veterans and veterans of the Vietnam Era as well as other protected veterans. TEC is committed to the idea that all employees must be treated with dignity and respect. Each and every employee is expected to help maintain a nondiscriminatory workplace.