What are the responsibilities and job description for the Credit & Collections Specialist position at TEC?
BASIC J
BASIC JOB SUMMARY:
The main purpose of this job is to provide support to the Senior Director of Accounting by collecting the overdue Account Receivable balances of TEC. This position will also support the billing department with payment processing and analysis.
ESSENTIAL JOB FUNCTIONS:
The essential job functions and duties described below may not be the only requirements of the position. It may be necessary to follow other instructions or perform other related duties required by the company.
- Monitors, manages, and collects delinquent customer account balances
- Monitors inactive accounts and sends out final notices
- Communicates delinquencies to customers
- Submits tickets to billing department for non-payments and restores services when payment is made
- Processes check by phone and credit card payments on delinquent customer accounts
- Maintains bankruptcy records and files bankruptcy claims
OTHER JOB FUNCTIONS:
- Assist the billing department with other functions as needed
- Any other duties that may be assigned