What are the responsibilities and job description for the Incident Manager position at Teamware Solutions?
Position: Incident Manager
Experience: 8 Years
Primary Skill: Incident Management
Loc- Philadelphia, PA (Local and nearby only)
A virtual interview drive is scheduled early next week
Role Description:
We are looking for experienced Incident Managers with strong expertise in:
- Incident Command & Major Incident Management
- Site Reliability Engineering (SRE) & Operations Engineering
- Reliability Architecture
- Automation & Observability
- Executive/Stakeholder Communication
- Leading cross-functional teams during high-impact outages
- Driving systemic problem resolution and large-scale change events
- Ability to take ownership during critical incidents and drive resolution end-to-end
- Strong decision-making under pressure
- Experience handling enterprise-level outage scenarios
- Excellent communication skills for leadership and client interaction