Sr Accounts Receivable Representative

External Job Description And Responsibilities

TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together. TeamHealth has been recognized as one of the “165 Top Places to Work in Healthcare” for 2026 by Becker’s Hospital Review. TeamHealth has also been recognized by Newsweek as one of America’s Greatest Workplaces in Health Care for 2025. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join Us!

What We Offer

• Career Growth Opportunities
• A Culture anchored in a strong sense of belonging
• Benefits (Medical/Dental/Vision) begin the first of the month following 30 days of employment
• 401k (Discretionary match)
• Generous PTO
• 8 Paid Holidays
• Equipment Provided for Remote Roles
  
  

Overview

The Senior Accounts Receivable Representative shall be the lead Representative for the Accounts Receivable Management Department and will oversee the A/R Management Representatives. The Senior A/R Representative will ensure invoices are reviewed timely via a steady-state workflow process and ensure compliance with the department’s policies and procedures.

Essentials Duties And Responsibilities

• Provides departmental leadership, through example, by performing in a lead capacity, including but not limited to, training new and existing employees on the Accounts Receivable processes, adhering to work schedules, and continuing above average productivity and quality of assigned work
• Oversee the staff’s monthly quality production quotas for assigned individuals on their team, work with the assigned Supervisor and/or Manager to represent the interests of management
• Ensures the staff is meeting the established workflow goals within the targeted completion schedule
• Provides technical assistance to the Accounts Receivable Representatives including running IDX queries, PCS Workfile Management, and IDX Bar applications as needed. Must be able to generate system and query reports to assist in the identification of issues related to the assigned billing sites and carriers being reviewed
• Conducts claim status on unadjudicated claims for their assigned facilities via phone calls to the carrier, website links, and system generated reports
• Identifies issues, problems, errors, or changes preventing the billing center from billing claims or carriers from adjudicating claims, and communicates the issues with examples to the Accounts Receivable Management Supervisor/Manager to help resolve the issues at the Operational Level
• Coordinates projects requested from the Accounts Receivable Supervisor/Manager, as well as provides responses to questions from Billing Center, Affiliate, and Corporate Management regarding the financial performance of their facilities and the expected reimbursement, including updates on projects and assignments
• Assesses issues presented by the staff and compiles a Monthly Issues Report for the Accounts Receivable Supervisor/Manager
• Consistently meet established completion times for projects and assignments
• Regular and reliable attendance is necessary
• Other tasks as assigned by Management
• Adheres to the HIPAA PHI guidelines
  
  

Qualifications / Experience

• High School Diploma or equivalent
• Thorough knowledge of Physician Billing Policies and Procedures
• Computer literate with proficiency with Microsoft Excel, Lotus Notes, Microsoft Word
• IDX Billing System experience a plus
• Able to work in a fast-paced environment and multi-task
• Excellent follow-up, judgment, and reasoning skills
• Excellent organizational skills
• Must be flexible, dependable, and able to meet deadlines
• 2-3 years of experience in an Accounts Receivable position or 3-5 years in physician medical billing
• Knowledge of medical billing guidelines in multiple states preferred
  
  

Location

Hybrid

Working Level

Full-Time

Job Category

Healthcare, Insurance

LinkedIn

No

Career Builder

Yes

ID

61211BR