Claims Coordinator

External Job Description And Responsibilities

JOB DESCRIPTION OVERVIEW:

This position’s primary responsibility is to facilitate the new claim/safety event intake process, enter and maintain accurate claim data into the ORIGAMI claim management and OnBase imaging systems, and provide administrative/operational support for the Claim Department.

Essential Duties And Responsibilities

• Accepts and coordinates the new claim/safety event intake process including: receiving new claim/safety event information by phone or electronic transmission; confirming contractual responsibility for physician, group, and hospital; preparing the initial coding sheet (ICS) for Director’s (or AVP) review and approval; transmission of new claim/safety event information to Western Litigation, other authorized TPA’s, or commercial insurers; distribute claim correspondence to providers and defense counsel; and provides administrative assistance (scanning, copying, faxing and filing) as needed for the Claim Department.
• Assist the department with screening and coordinating subpoenas/depositions/trial appearances for affiliated clinicians.
• Provides administrative support to the department.
• Performs office functions that organize and direct the daily department workflow.
• Maintains confidential files.
• Manages all filing and records scanning via the OnBase system and organizational/administrative essentials for the Claim Department.
• Cross train and provide back-up support for claim loss history requests, tail letter preparation, and monthly/quarterly management reports.
• Completes other projects and assignments as needed.
  
  

Requirements

Qualifications / Experience

• Associate’s degree or Paralegal Certification preferred
• Minimum three years of casualty claim operation or paralegal experience
• Excellent organizational and time management skills
• Excellent communication skills (verbal and written with emphasis on grammatical skills)
• Excellent interpersonal skills
• Excellent computer and typing skills (intermediate skill level with Microsoft Office Suite (including Word, Excel, PowerPoint, Outlook) required
• Ability to maintain and handle confidential information
• Ability to prioritize multiple tasks and deadlines
• Ability to work in a team oriented environment
• Ability to work independently with minimal supervision
• Professional appearance and demeanor with ability to interact with corporate executives and division presidents
  
  

SUPERVISORY RESPONSIBILITIES:

• None
  
  

Location

Remote

Working Level

Full-Time

Job Category

Healthcare, Legal, Legal Admin

LinkedIn

No

Career Builder

Yes

ID

57293BR