HR Generalist

Position Summary

The Human Resources Generalist supports the full scope of HR operations with a strong emphasis on training, employee development, and onboarding. This role plays a key part in enhancing employee skills, ensuring consistent HR processes, and contributing to a positive and high-performing workplace culture. The ideal candidate is organized, people-focused, and experienced in designing and delivering training content.

This is a full-time, salaried, IN OFFICE position, located in Phoenix, Arizona. You are required to be in office Monday - Friday 8:30AM - 5:30PM local time.

Key Responsibilities

Training & Development

• Responsible for company-wide training programs, including onboarding, systems training, compliance modules.
• Partner with department leaders to identify skills gaps and recommend training solutions.
• Maintain and update all training materials, SOPs, and job aids to ensure accuracy and relevance.
• Track and analyze training participation, feedback, and effectiveness to drive continuous improvement.
• Assist in the creation and administration of Learning Management System (LMS) content.

HR Generalist Support

• Assist with new hire onboarding and orientation
• Serve as the PHX onsite HR point of contact for employees, providing support on policies, benefits, time off, and HR systems.
• Post jobs, screen resumes, and conduct initial phone interviews to identify qualified candidates.
• Assist with compliance tasks such as I-9 audits, policy acknowledgment tracking, and state/federal reporting.
• Support the coordination of employee events, recognition programs, and culture initiatives.

Office Manager Responsibilities (as part of HR Generalist Support)

• Oversee day-to-day office operations, ensuring a clean, organized, and professional work environment.
• Manage office supplies, inventory, equipment, and vendor relationships.
• Coordinate maintenance, repairs, and service requests with building management or external contractors.
• Support meeting and event logistics, including room setups, catering, and visitor management.
• Assist with mail, shipping, and general office communications.
• Monitor and enforce office access procedures and security protocols.

Qualifications

• 2–4 years of HR experience or a combination of HR and training roles.
• Experience facilitating live and virtual training sessions.
• Strong communication and presentation skills.
• Proficiency in HRIS, MS Office Suite, and/or LMS platforms.
• Ability to handle confidential information with discretion.
• Strong organizational and time-management skills.
• Experience organizing training materials (PowerPoints, guides, videos, SOPs).
• HR certification (PHR, SHRM-CP) a plus.
• Experience in fast-paced, high-growth environments.

Compensation
Competitive compensation will be commensurate with experience. Participation in company benefit offerings include medical, dental, vision, 401(k)/matching, paid vacation, wellness, and more. This is a full-time, salaried position.

Next Steps
If you are interested in this position and believe your experience is a perfect fit, please COMPLETE the online application. Please be sure to include a current resume along with your contact information.

ABOUT TEAM VELOCITY
Team Velocity is a SaaS technology provider serving the automotive industry. We provide an omni-channel marketing automation platform and retailing solutions to OEMs and dealerships nationwide. We are revolutionizing the automotive industry with cutting-edge technology to help dealers sell and service more cars. Made by dealers for dealers, Team Velocity’s proprietary technology platform Apollo® analyzes consumer behavior to predict who will buy, what they will buy, and when they are ready to service. Apollo automates the entire communication process by delivering hyper-personalized campaigns across every touchpoint, maximizing ROI, and lifetime revenue.

Our vision is to serve our clients with a single technology platform that empowers them to execute intelligent marketing across every online and offline channel. We aim to deliver a frictionless consumer experience, from the initial engagement to a final transaction.

Our team members are hard-working and driven to achieve success for our clients and our unique culture promotes creativity, camaraderie, and success.