What are the responsibilities and job description for the Social Organic Coordinator position at Team Velocity?
As a Social Organic Coordinator, you must possess superior communication skills along with an understanding of paid digital advertising. You will work closely with the Social Media Account Manager, sales, and internal operations teams to ensure timely deliverables for our dealers. You will develop and maintain a working-level understanding of the automotive industry, company culture, products, services, strategic communication planning, and integrated marketing strategies. You are highly organized, task and detail-oriented, motivated, articulate, flexible, and capable of working under pressure. You are driven to provide the highest level of customer service. Your academic and professional experience has instilled a sense of urgency without compromising the integrity of results.
IDEAL CANDIDATE
You understand integrated marketing strategies, including social media advertising. You understand the urgency of a deadline. You continually strive to meet or exceed expectations in all aspects of your role, from supporting client accounts to proactively contributing and collaborating with the team. You are digitally savvy with a solid understanding of paid digital advertising; experience with Facebook advertising is a plus! You have automotive marketing and/or automotive retail experience (preferred).
This is a full-time, salaried, remote position. Employee must be located within the Continental U.S., EASTERN or CENTRAL TIME ZONE preferred, but all are welcome to apply.
RESPONSIBILITIES
- Attain working knowledge of SOCIALDEALERs agency processes, account management, integrated strategies, and platforms
- Managing daily, monthly, and quarterly delivery of social campaigns
- Assist with campaign strategy development
- Create content and art for Facebook posts utilizing the SOCIALDEALER Platform
- Manage dealerships online reputation by responding to social media reviews
- Maintain constant communication with Account Managers on deliverables status and current work-in-progress using internal processes
- Work to problem-solve production issues and errors; escalate issues, as needed
- Understand clients goals and effectively organize deliverables to ensure productive campaign results
- Update Salesforce.com CRM system with detailed communication records in order to communicate account changes or details with internal teams
- Support Account Management team with additional tasks, as needed
- Work ahead on client deliverables; what you know in advance, do in advance
ADDITIONAL DAILY RESPONSIBILITIES
- Know your client! Learn and maintain knowledge of client accounts; understand their perfect market
- Be a student of the industry! Hone your understanding of the automotive industry, company culture, products, services, strategic communication planning, and integrated marketing strategies
- Exercise proactive daily communications in a professional and efficient manner
- Continually seek ways to add value to the Client / Agency relationship
REQUIREMENTS
- Bachelor's degree in Marketing, Advertising, Communications or related field
- 0-1 years professional experience
- Agency experience, preferred
- Automotive Agency, Automotive In-House Marketing and/or Customer Service experience, a big plus!
- Facebook Blueprint Certification, a big plus!
- Salesforce.com experience, a plus!
- Fundamental understanding of social advertising, technology ecosystem, reporting of campaigns, etc.
- Proficient in Microsoft Office
- Extremely organized, task and detailed-oriented
- Must be a critical thinker
- Exceptional communication skills; demonstrated ability to write, listen and articulate in a clear, concise and professional manner
- Demonstrated ability to proactively take ownership of projects
- Ability to establish priorities and objectives
- Must be flexible in a fast-paced, ever-changing environment
- Must maintain focus and constructive behavior under pressure
COMPENSATION
This entry-level position offers and annual salary range of $36,000-$38,000 commensurate with experience. Participation in company benefit offerings include medical, dental, vision, paid time off, 401(k)/matching, wellness, and more.
NEXT STEPS
If you are interested in this position and believe your experience is a perfect fit, please COMPLETE the online application. Please be sure to include a current resume along with your contact information. Incomplete submissions will not be considered. No phone calls please.
ABOUT SOCIALDEALER
We are a global social media agency serving the automotive industry, providing Reputation Management, Facebook Advertising, and Organic Social Posting solutions to Manufacturers (OEMs) and Dealerships. Our unique culture promotes creativity, camaraderie, and success. Our team members are hard-working and driven to achieve success for our clients.
Salary : $36,000 - $38,000
