What are the responsibilities and job description for the Store Manager position at Team Builder Recruiting?
Store Manager
Lititz, PA
Lead a dynamic garden retail team where no two days look the same, and your leadership directly shapes the customer experience.
Why You'll Love Working with Us
- Variety in Your Day: Lead a fast-paced retail environment where every season, customer, and challenge brings something new.
- Less Desk Time: Stay active and engaged throughout the day while leading operations on the sales floor and throughout the garden center.
- Meaningful Customer Interaction: Help customers solve problems and confidently complete their gardening and outdoor projects.
- Team Leadership Impact: Support, coach, and encourage your team while fostering a positive, successful work environment.
- Flexible, Family-Oriented Culture: Join a family-owned company that values teamwork, community involvement, and investing in employees.
About Us
At Esbenshade's Garden Centers, we're more than just a place for plants — we're a family-owned business with deep community roots, an entrepreneurial spirit, and a passion for helping things grow. For more than 60 years, we've built a trusted reputation for quality products, exceptional customer service, and relationships that stand the test of time. Our success is driven by a hardworking, collaborative team that values fresh ideas, takes pride in what we do, and embraces opportunities to grow, lead, and make a lasting impact.
What You'll Do as a Store Manager:
- Oversee day-to-day operations for the Lititz retail location, including nursery, greenhouse, garden center, design, and customer service departments.
- Lead, coach, & support department managers, team leads, and retail associates across seasonal operations.
- Manage staffing, scheduling, team development, performance management, and shared store opening and closing responsibilities.
- Maintain high standards for store presentation, safety, operational consistency, and customer experience across the store and nearby retail locations.
- Partner with department leaders and buyers to support merchandising, purchasing, inventory management, and seasonal product planning.
- Monitor store performance metrics, support revenue and profitability goals, and ensure accuracy in POS and inventory systems.
- Resolve escalated customer concerns with professionalism and a solution-oriented approach.
Our Ideal Store Manager:
- Retail Leadership Experience: 5 years of retail management experience, preferably within a garden center, nursery, greenhouse, or related retail environment, with the ability to build strong teams and maintain a positive workplace culture.
- Communication and Interpersonal Skills: Ability to communicate professionally and build strong relationships with employees, customers, vendors, and leadership.
- Organizational and Analytical Strengths: Strong time management, problem-solving, and organizational skills with the ability to balance multiple priorities in a fast-paced seasonal environment.
- Self-Motivated and Adaptable: Self-directed, dependable, and flexible in changing retail and seasonal conditions.
- Technical and Physical Capability: Comfortable using POS and inventory systems while working in active retail and greenhouse environments that require extended standing, lifting, and exposure to varying temperatures.
- Values-Driven Mindset: Committed to teamwork, customer service, and supporting a collaborative, hardworking culture.
What We Offer Our Store Manager:
- $62,000-$68,000 annual salary, depending on experience
- Full-time Monday-Saturday retail leadership schedule with overtime during peak seasons
- No Sunday hours and flexible scheduling support during busy seasons
- Health, dental, & vision insurance
- Paid time off
- Paid holidays
- Retirement plan with Roth IRA eligibility
- Life Insurance
- Employee Assistance Program
- Christmas bonus
- Generous employee discount
- Family-owned company that invests in employees, supports local nonprofits, and values generosity, teamwork, and long-term relationships
To Apply
Retail Store Managers, Garden Center Store Managers, Nursery Managers, and Nursery Retail Management professionals seeking a hands-on leadership opportunity in a fast-paced, family-owned garden center environment are encouraged to explore opportunities with Esbenshade's Garden Center.
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Requirements:
- 5 years of retail management experience, preferably within a garden center, nursery, greenhouse, or related retail environment
- POS and inventory systems experience
- Customer service experience is a plus
Salary : $62,000 - $68,000