What are the responsibilities and job description for the Customer Service & Dispatch position at Tcl Industries Inc?
Customer Service Wizard / Dispatch Dynamo
Are you the kind of person who thrives in organized chaos, keeps calm when the phones ring like it's a call center symphony, and genuinely enjoys helping people (even the grumpy ones before their morning coffee)? Then grab your headset and cape—we need YOU!
We’re on the hunt for a Customer Service Representative / Dispatcher Extraordinaire who can:
- Schedule like a time-traveling magician (or at least like someone who’s really good with calendars)
- Answer phones with a smile you can hear
- Keep our maintenance program running smoother than a greased-up hamster wheel
You’ll be the glue holding our day together—part people-person, part problem-solver, part traffic controller for service calls.
The Perks:
- Monday–Friday gig: 7:30 AM to 4:00 PM (nights & weekends are for YOU)
- Two weeks of paid time off —start dreaming now
- Solid health, dental, and vision insurance (because seeing clearly and chewing comfortably are non-negotiables)
- A tight-knit, no-drama team that works hard and laughs harder
Who You Are:
- You have a thing for multitasking without melting down
- You know how to keep cool when everyone else is flailing
- You’re organized, friendly, and not afraid to take charge (or crack a joke)
- Bonus points if you can pronounce "HVAC" correctly on the first try
Sound like your jam? Send us your resume and a note telling us your secret to surviving Mondays.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Ability to Commute:
- Gurnee, IL 60031 (Required)
Salary : $20