Admin/Dispatcher

Position Overview

The Admin / Dispatcher will oversee day-to-day scheduling and dispatch while playing a key leadership role in operations. This individual must be highly organized, proactive, and comfortable managing multiple moving parts at once.

Key Responsibilities

Dispatching & Scheduling

• Create and manage daily and long-term schedules for field technicians

• Dispatch crews based on job priority, location, and skillset

• Adjust schedules for emergency calls and last-minute changes

• Utilize GPS tracking systems to optimize routing and efficiency

Field Communication & Support

• Maintain consistent communication with technicians throughout the day

• Provide real-time problem-solving and job support

• Monitor job progress to ensure timely completion

Client Communication & Call Intake

• Handle incoming service calls and job requests

• Communicate scheduling updates and job status with clients

• Ensure professional, timely follow-up

Operations & Leadership

• Oversee day-to-day operational workflow

• Serve as liaison between the General Manager and field staff

• Identify inefficiencies and implement process improvements

• Support company growth through operational planning and development

Project & Field Oversight

• Oversee active field projects

• Ensure timelines, scope, and manpower alignment

• Assist with issue resolution and operational decision-making

Financial & Administrative Duties

• Process and manage purchase orders (POs)

• Reconcile company credit card transactions

• Review, correct, and submit payroll for accuracy

• Coordinate with accounting and management on financial documentation

Vendor & Department Coordination

• Maintain vendor portals and compliance documentation

• Coordinate with suppliers on materials and timelines

Skills & Qualifications

• Strong multitasking and time-management abilities

• Excellent verbal and written communication skills

• Experience with dispatching and GPS tracking systems (or ability to learn quickly)

• Comfortable balancing field operations, scheduling, and administrative workflows

• Leadership mindset with problem-solving capabilities

• Experience in construction, electrical, or service-based industries preferred

What We Offer

• Competitive pay based on experience

• Growth opportunity within a rapidly expanding company

• Leadership-level impact on company operations

• Supportive team environment

• Hybrid operational role with meaningful responsibility