What are the responsibilities and job description for the Customer Service Admin position at Employment Service Connection, Inc.?
The Customer Service Admin plays a crucial role in ensuring smooth customer interactions and efficient administrative support. This position involves managing customer inquiries, scheduling, and maintaining accurate databases to support overall customer service operations. The ideal candidate will utilize their organizational skills and familiarity with Microsoft Office Suite to enhance customer satisfaction and operational efficiency.
Responsibilities
- Provide timely and effective customer support
- Perform accurate data entry across various databases
- Handle customer complaints and resolve issues promptly
- Manage scheduling and coordinate appointments
- Communicate effectively with customers and internal teams
- Prepare and maintain regular reports
- Maintain and update customer databases
Preferred Qualifications
- 1 years experience in customer service
- Proficiency in Microsoft Office Suite
- Strong data entry skills
- Excellent problem-solving abilities
- Effective communication skills
- Strong attention to detail
Our mission is to professionally market and provide quality Human Resource solutions that profit our associates, customers and the communities in which we conduct business.
Our values are guiding principles, which inspire and support us in our daily work to achieve the best solutions for our employees and our customers.
Our vision is to help as many people as possible find good jobs, by helping as many clients as possible find good people for their staffing needs.
Our partnership approach is very unique, yet simple. Each candidate we are able to put on assignment becomes an internal customer of ours. We realize without them, who/what are we? They are the core of our business!
Our values are guiding principles, which inspire and support us in our daily work to achieve the best solutions for our employees and our customers.
Our vision is to help as many people as possible find good jobs, by helping as many clients as possible find good people for their staffing needs.
Our partnership approach is very unique, yet simple. Each candidate we are able to put on assignment becomes an internal customer of ours. We realize without them, who/what are we? They are the core of our business!
Salary : $15 - $18