What are the responsibilities and job description for the Physician Billing Supervisor position at TBG | The Bachrach Group?
Physician Billing Supervisor of Insurance Follow-Up
Healthcare Industry
Salary: $65,000 - $80,000
Job Summary
We are seeking an experienced Billing Supervisor to oversee daily revenue cycle and billing operations. This role serves as a key liaison between upper management and staff, ensuring accurate billing, timely follow-up on accounts receivable, compliance with regulations, and high-quality customer service. The ideal candidate has strong supervisory experience, deep knowledge of medical billing and coding, and the ability to lead teams in a fast-paced healthcare environment.
Key Responsibilities
- Act as a liaison between upper management and staff.
- Oversee daily unit operations and workflow.
- Conduct on-the-job training and provide ongoing staff support.
- Maintain accounts receivable and productivity reporting.
- Schedule and assign weekly work direction for staff.
- Implement and monitor quality control measures, including HIPAA compliance and regulatory updates.
- Assist with implementation of approved administrative systems and procedures.
- Monitor operational data and billing-related information.
- Ensure billing is submitted accurately and in a timely manner.
- Perform follow-up on open accounts receivable, including payer phone calls and portal reviews.
- Ensure accuracy of adjustments, balances, and third-party billing.
- Assist internal and external customers with billing-related inquiries.
- Handle patient complaints through resolution.
- Prepare performance evaluations and recommend appropriate personnel actions.
- Maintain full knowledge of company policies and procedures.
- Perform additional job-related duties as assigned or as needed in emergency situations.
Education & Experience
- High School Diploma or GED required; college education preferred.
- Minimum of 3 years of supervisory experience.
- Combination of education and experience will be considered.
Required Skills & Knowledge
- Strong knowledge of HIPAA regulations and healthcare compliance standards.
- Proficiency with Epic healthcare applications.
- Full knowledge of medical terminology, ICD-9/10, and CPT coding.
- Understanding of New York State third-party regulations.
- Knowledge of credit and collection practices.
- Strong organizational, communication, and leadership skills.
- Computer literacy and ability to manage reporting and data.
- Professional demeanor with courtesy, tact, and diplomacy when interacting with staff, patients, physicians, and external partners.
Required Certifications
- Certified Professional Coder (CPC), or
- Certified Coding Specialist (CCS), or
- Certified Coding Specialist – Physician (CCSP)
Salary : $65,000 - $80,000